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- Tasks: Engage with customers and manage home collected consumer credit.
- Company: Join a dynamic team focused on customer satisfaction and financial solutions.
- Benefits: Enjoy flexible hours, competitive pay, and performance bonuses.
- Why this job: Perfect for those who love people and want to make a difference in their community.
- Qualifications: No previous experience required; just bring your enthusiasm and people skills!
- Other info: Field-based role covering Walsall, Willenhall, Cannock, and Bloxwich.
Permanent flexible hours
Pay: £14.50 per hour with additional performance related bonuses
Hours: 35 hours per week
Location: Walsall, Willenhall, Cannock and Bloxwich (Field Based)
Permanent employed field-based role managing a Home Collected consumer credit.
Mutual are looking for candidates with good people skills who are hardworking, proactive and self-motivated.
No previous experience required.
Customer Representative employer: Mutual Clothing & Supply Company Ltd
Contact Detail:
Mutual Clothing & Supply Company Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Representative
✨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding our mission and how we operate will help you align your responses during any interviews, showcasing that you're a great fit for our team.
✨Tip Number 2
Practice your communication skills! As a Customer Representative, you'll need to demonstrate excellent people skills. Engage in role-playing scenarios with friends or family to build confidence in handling various customer interactions.
✨Tip Number 3
Research common challenges faced in customer service roles, especially in the field of consumer credit. Being prepared with solutions or strategies to tackle these issues can impress interviewers and show your proactive nature.
✨Tip Number 4
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the role and the company, and may even refer you internally, increasing your chances of landing the job.
We think you need these skills to ace Customer Representative
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Representative position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your people skills, work ethic, and self-motivation in your CV and cover letter. Provide specific examples of how you've demonstrated these qualities in previous roles or experiences.
Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you are interested in the role and how you can contribute to the company. Mention your flexibility and willingness to work field-based hours, as this is crucial for the position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mutual Clothing & Supply Company Ltd
✨Showcase Your People Skills
As a Customer Representative, your ability to connect with people is crucial. Prepare examples of how you've successfully interacted with customers in the past, highlighting your communication skills and empathy.
✨Demonstrate Proactivity
Employers are looking for candidates who take initiative. Think of instances where you went above and beyond in previous roles or situations, and be ready to discuss these during the interview.
✨Research the Company
Familiarise yourself with the company's values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for, showing that you're genuinely interested in the role.
✨Prepare for Field-Based Scenarios
Since this role is field-based, consider potential challenges you might face while managing home collected consumer credit. Be prepared to discuss how you would handle various situations, demonstrating your problem-solving skills.
