At a Glance
- Tasks: Welcome customers and their dogs, manage stock, and create social media content.
- Company: Join MUTHAPUPPA, the UK's innovative pet shop chain with a heart for dog rescue.
- Benefits: Earn £12.71 per hour, rising to £13.45 after probation, plus cost price on dog products.
- Other info: Flexible shifts, supportive founders, and opportunities for growth in a thriving business.
- Why this job: Spend weekends with dogs and connect with fellow dog lovers in a fun environment.
- Qualifications: Love for dogs, friendly attitude, and good communication skills are essential.
The predicted salary is between 12 - 13 £ per hour.
Salary: £12.71 per hour, increasing to £13.45 per hour following a successful three-month probationary period.
Contracted Hours: Friday – Sunday, 14 hours per week shifts.
Location: Northcote Road, Battersea SW11.
Reports to: Giuseppe / Founder.
About MUTHAPUPPA:
MUTHAPUPPA is building the UK’s most loved chain of independent pet shops. We’ve recently launched the UK’s first mobile pet shop; a modern and innovative retail space with 250+ carefully chosen products that are healthy and safe for dogs. Every purchase helps fund our dog rescue and rehoming work.
The Role:
This role is for someone who genuinely enjoys connecting with people and who loves dogs. As a Retail Assistant, you’ll help run the shop from Friday through Sunday, welcoming and serving customers, keeping the space tidy and stocked. You’ll work with the founder for a training period of one month, and then work independently, so reliability, care, and confidence are key.
What You’ll Do:
- Open / close the shop on time.
- Welcome every customer (human and dog) with warmth and care.
- Help customers choose the right products for their dogs.
- Take payments using our POS system accurately (we're cashless, so no till or cashing up to deal with!).
- Keep shelves stocked and displays looking their best.
- Receive deliveries and restock products.
- Keep the shop clean, tidy and safe throughout the day.
- Capture photos and videos for social media (products, dogs, behind-the-scenes moments).
- Follow basic health and safety guidance.
- Treat every person and dog with patience, respect and understanding.
About You:
- You enjoy connecting with people.
- You love dogs and enjoy spending time around them.
- Friendly, trustworthy and confident talking to people.
- Organised and tidy, with good attention to detail.
- Punctual.
- Confident using a smartphone for photos and video.
- Comfortable lifting light boxes (up to 15 kg) and standing for long periods.
- Retail or customer service experience is helpful but not essential.
Hours:
We’re open Friday to Sunday, and each team member will work one shift per day (morning or afternoon), averaging 14 hours per week:
- Friday: 8.30am to 1.30pm or 1.30pm to 6.30pm.
- Saturday: 8.30am to 1.30pm or 1.30pm to 6.30pm.
- Sunday: 8.30am to 12.30pm or 12.30pm to 4.30pm.
Health, Safety and Equality:
- Follow simple safety procedures to keep yourself and others safe.
- Report any hazards or accidents straight away.
- Treat everyone fairly and with respect.
MUTHAPUPPA is an equal-opportunity employer. Our mobile shop is on wheels and accessed by steps, which makes the working environment unsuitable for anyone who requires step-free access. All applicants are considered fairly and equally based on their skills and experience.
Why Join MUTHAPUPPA:
- You’ll get all dog products at COST PRICE for the entire duration of your employment with us.
- Spend your weekends surrounded by dogs and dog people.
- Be part of a growing local business with a clear purpose.
- Supportive founders and consistent hours.
- The role has room to develop as the business grows.
To apply:
Please email your CV and a short note about why you’d be a great fit to HELLO@MUTHAPUPPA.COM.
Retail Assistant employer: Muthapuppa Ltd.
MUTHAPUPPA is an exceptional employer for those passionate about dogs and customer service, offering a unique opportunity to work in the UK's first mobile pet shop. With a supportive work culture, competitive pay that increases after probation, and the chance to enjoy dog products at cost price, employees can thrive in a friendly environment while contributing to a meaningful cause of dog rescue and rehoming. Join us on Northcote Road, Battersea, and be part of a growing local business that values its team and offers room for personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MUTHAPUPPA. Understand their mission and values, especially their focus on dog welfare. This will help you connect with them and show that you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be interacting with customers and their dogs all day. Think about how you can make those interactions warm and welcoming. Maybe even role-play with a friend to get comfortable!
✨Tip Number 3
Show off your love for dogs! Bring your passion for pets into the conversation. Share any experiences you've had with dogs or in retail. This will help you stand out as someone who truly fits the vibe of MUTHAPUPPA.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t forget to include a personal touch in your note about why you’d be a great fit!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Love for Dogs:Make sure to highlight your passion for dogs in your application. We want to see that you genuinely enjoy being around them and connecting with fellow dog lovers!
Be Personable:Since this role is all about customer interaction, let your friendly personality shine through in your CV and cover note. We’re looking for someone who can make every customer feel welcome, so don’t hold back!
Keep It Neat and Tidy:Just like we keep our shop organised, your application should be well-structured and easy to read. A tidy CV and a clear note about why you’d be a great fit will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on that opportunity!
How to prepare for a job interview at Muthapuppa Ltd.
✨Know Your Stuff About Dogs
Brush up on your knowledge of dog breeds, products, and care. MUTHAPUPPA is all about providing the best for our furry friends, so showing that you genuinely care and understand their needs will impress the interviewers.
✨Show Off Your People Skills
Since this role involves connecting with customers, practice how you would greet and assist them. Think about how to make both humans and dogs feel welcome. A friendly attitude can go a long way in making a great impression!
✨Be Punctual and Reliable
MUTHAPUPPA values reliability, especially since you'll be opening and closing the shop. Arrive on time for your interview and demonstrate your commitment to being dependable. It shows you take the role seriously!
✨Get Creative for Social Media
Since capturing photos and videos is part of the job, think about how you could showcase the products and the dogs in a fun way. Bring some ideas to the interview to show your enthusiasm for engaging with the community online!
