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- Tasks: Welcome visitors, manage calls, and support the GP team with various admin tasks.
- Company: Friendly GP Surgery in West Bridgford, Nottingham, dedicated to patient care.
- Benefits: Flexible hours, training provided, and a supportive work environment.
- Why this job: Join a caring team and make a difference in patients' lives while gaining valuable experience.
- Qualifications: GCSE level education and customer service experience preferred.
- Other info: Opportunity for growth and learning in a rewarding healthcare setting.
The predicted salary is between 13 - 16 £ per hour.
We are looking for an enthusiastic person with previous customer service experience to join our friendly and hardworking GP Surgery team based in West Bridgford, Nottingham. The role includes front of house reception duties, answering telephone calls and providing support to the wider Practice team when required. Training will be provided in prescription request management for the right candidate.
Main duties of the job
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls to the appropriate person or department
- Provide general administrative and clerical support
- Schedule appointments and manage calendars
- Receive, sort, and distribute mail
- Perform data entry and maintain accurate records
- Handle sensitive information in a confidential manner
Please note that this job description is not exhaustive, and additional duties may be assigned as needed.
Person Specification
Qualifications
- Educated to GCSE level or equivalent
- AMSPAR Receptionists Qualification
Experience
- Experience of working with the general public
- Experience of administrative duties
- Experience of working within a GP Practice and or a health care setting
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Receptionist in Nottingham employer: Musters Medical Practice
Contact Detail:
Musters Medical Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist in Nottingham
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on the GP Surgery. Familiarise yourself with their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and administrative tasks. Think about examples from your past experiences that highlight your skills, especially in communication and organisation.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace GP Receptionist in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for customer service shining through! Make sure to highlight any previous experience you have in similar roles and how it has prepared you for this position.
Tailor Your Application: Don’t just send a generic application. We love it when candidates take the time to tailor their CV and cover letter to our job description. Mention specific skills like communication and organisation that we’re looking for!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role.
How to prepare for a job interview at Musters Medical Practice
✨Know Your Stuff
Before the interview, make sure you understand the role of a GP Receptionist. Familiarise yourself with common tasks like managing appointments and handling phone calls. This will show your enthusiasm and readiness to jump in.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice how you articulate your thoughts. You might want to prepare examples of how you've successfully handled customer service situations in the past, both face-to-face and over the phone.
✨Be Organised
Demonstrate your ability to prioritise tasks by discussing how you manage your workload. Bring up any tools or methods you use to stay organised, especially if they relate to scheduling or data entry, as these are crucial for the job.
✨Express Your Willingness to Learn
The job description mentions that training will be provided, so highlight your eagerness to learn new skills. Share examples of times when you’ve quickly adapted to new tasks or environments, showing that you’re ready to take on challenges.
