At a Glance
- Tasks: Coordinate e-commerce and merchandise campaigns, ensuring smooth product distribution.
- Company: Join a vibrant music company with a passion for creativity and community.
- Benefits: Enjoy a competitive salary, profit share, and wellness perks.
- Other info: Flexible working options and opportunities for personal growth.
- Why this job: Be part of the music industry and make an impact on global fan experiences.
- Qualifications: Experience in music logistics and a keen interest in merchandise.
The predicted salary is between 30000 - 30000 £ per year.
Reporting to the Head of E-Commerce, we are looking for an E-Commerce & Merch Coordinator to work across our label and events businesses assisting with the end-to-end product lifecycle, overseeing physical music and merchandise campaigns ensuring the smooth distribution of our physical products across both e-commerce and retail channels. From assisting with financial forecasts to managing complex production timelines and platform updates, you will play a pivotal role in driving the commercial success of our e-commerce and retail sales. You will work closely with a variety of internal teams and external partners to ensure all products are meticulously managed, produced on time, and ready for our global community of fans. Whether it's coordinating physical production, managing inventory, or helping to maintain our digital storefronts, your organisational skills and attention to detail will ensure that every release meets our high standards of quality and efficiency.
Working pattern: Full-time (Monday-Friday) - working at our lively Bermondsey office, with up to two days each week home-working if you choose.
Our E-commerce & Merch Coordinator is responsible for:
- Physical Music Production Management: Assisting with the production of our physical music catalogue, working with label, art and marketing teams, as well as external partners, to ensure an efficient and smooth public rollout.
- Physical Merchandise Production Management: Assisting with the organisation, manufacturing and execution of Involved Group’s physical merchandise, for both live event and eCommerce outlets.
- Financial & Sales Administration: Forecasting profit and loss analysis and processing financial documents, to ensure we are keeping a keen eye on the financials of the physical business.
- E-Commerce and Physical Distribution: Assisting with the public rollout of Involved Group’s physical catalogue, both via our online webstores and through our distribution partners to retail.
- Development: Researching how we can develop Involved Group’s physical music and merchandise catalogue, to better fulfil the needs of our community.
- Product Administration: Physical handling of our UK and EU live event merchandise, ensuring that stock arrives on site in a timely manner and any leftovers are handled appropriately. You will be required to attend shows on occasion, in both the UK and abroad, to support with physical product handling.
This list is not exhaustive - we may ask you to go beyond your job description on occasion, and we hope the role will change and develop with you.
About you:
- An understanding of the current physical music landscape and the various routes to market (especially via eCommerce, retail and live), and of the wider music industry.
- An understanding of how physical music products are manufactured and related logistics.
- Previous experience working with forecasting and the financial side of music in terms of manufacturing, logistics and a basic understanding of artist royalty structures.
- A keen interest in music merchandise and development of brand.
- An eagerness to learn and a strong willingness to get involved.
- An extremely organised approach towards work.
- A proactive nature.
- Previous experience at a record label, music distributor, or music publisher.
- Excellent analytical, problem-solving, and communication skills.
- A proactive approach to learning, excitement about problem-solving, approaching new projects with an open mind.
- Strong accuracy and attention to detail.
- Good written and verbal communication skills, the ability to explain complex ideas using non-technical language.
- The ability to prioritise and manage their time independently.
What we offer:
- A competitive salary (£30k).
- Participation in our Profit Share Scheme.
- 25 days annual leave.
- A benefits package to support your wellbeing, including access to local gyms and fitness classes, and subscription to health apps including Calm, Headspace and Strava.
- A collection of enhanced family policies to support your family life.
- The opportunity to attend a variety of live events.
- Cycle to work scheme.
- Season ticket loans.
- A lively, collaborative office environment, and a hybrid working policy.
- Paid time off to volunteer with our local charitable initiatives.
Applications Closing date for applications is 14 August 2026, although we may close applications earlier. We are committed to inclusion, and encourage applications from anyone with relevant experience and skills. If you require any adjustments throughout the application process to meet your needs and help you perform at your best, please let us know.
E-Commerce & Merch Coordinator employer: Music Week
At Something Something, we pride ourselves on being a vibrant and innovative workplace where creativity thrives. Our collaborative culture fosters personal and professional growth, offering employees the chance to work closely with music artists and cultural brands in a dynamic environment. Located at the heart of the digital landscape, we provide unique opportunities to engage with trends as they emerge, making us an exceptional employer for those passionate about the intersection of culture and content.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce & Merch Coordinator
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Music Week are looking for when hiring for a E-Commerce & Merch Coordinator.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Music Week for the E-Commerce & Merch Coordinator, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Music Week as a E-Commerce & Merch Coordinator, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Music Week’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a E-Commerce & Merch Coordinator.
We think you need these skills to ace E-Commerce & Merch Coordinator
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Music Week, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Music Week's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Music Week. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Music Week
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Music Week uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Music Week. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
