At a Glance
- Tasks: Deliver pastoral support and safeguarding for young musicians in a vibrant environment.
- Company: Join the National Youth Orchestra, a leader in youth orchestral music development.
- Benefits: Enjoy hybrid working, flexible culture, and great perks like discounts and health plans.
- Other info: Exciting opportunity for career growth in a dynamic and supportive organisation.
- Why this job: Make a real difference in young people's lives through music and support their growth.
- Qualifications: Experience in youth welfare, team management, and strong communication skills required.
The predicted salary is between 33000 - 38000 £ per year.
£34,000 - £38,000 per year dependent on experience
Lead pastoral care delivery across a national youth programme. Manage support staff, embed welfare in delivery, and build trusted relationships with young people and families in a busy, mission‑led arts organisation.
Employer
The National Youth Orchestra
Location
London/Hybrid
Contract Type
Full-Time Permanent
Closing Date
29th June 2026 at 10:00
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.
We are looking for a Youth Support Manager to deliver outstanding pastoral care and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities.
This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You will manage the year‑round processes, people and routines that enable consistent safeguarding and welfare practice, champion NYO’s ethos and help young people thrive on every project. You will be a visible and responsive point of contact for young people and staff during NYO activity, during residential courses and non‑residential and online delivery.
You will line‑manage the Youth Support Co‑ordinator and manage the freelance Support Team workforce. Working closely with colleagues across the Programmes team, you will ensure that pastoral needs are embedded into project planning, risk assessment, delivery and debrief processes.
The ideal candidate will combine strong team management skills with a rigorous approach to administration. You will be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating practical logistics in a busy residential environment.
At NYO, you’ll join a values‑led, mission‑driven organisation where people care deeply about the impact of their work. Our staff team is supportive, friendly and ambitious, united by a shared belief in the potential of young people and the power of orchestral music.
Our offices near Holborn in central London are a lively base for collaboration and creativity. NYO offers hybrid working, a health cash plan, a cycle‑to‑work scheme, retail and entertainment discounts, and a 24/7 counselling and support helpline. Most NYO projects take place during school holidays or at weekends, and the postholder will be expected to attend the majority of residential activities. The role will include some weekend and statutory holiday working, for which a TOIL policy is in place. Outside project periods, the core office days are Tuesday and Wednesday.
#J-18808-LjbffrYouth Support Manager in London employer: Music Mark
The National Youth Orchestra is an exceptional employer, offering a vibrant and supportive work culture that prioritises the wellbeing and development of both its staff and the young people it serves. With flexible hybrid working arrangements, comprehensive benefits including a season ticket loan scheme and health cash plan, and ample opportunities for professional growth, NYO fosters an environment where employees can thrive while making a meaningful impact through music in the lives of teenagers.
StudySmarter Expert Advice🤫
We think this is how you could land Youth Support Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the music and youth support sectors. Attend events, join online forums, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for youth development and music! When you get the chance to chat with potential employers, share your experiences and how they align with NYO’s mission. Let them see your enthusiasm and commitment to making a difference in young people's lives.
✨Tip Number 3
Prepare for interviews by researching the organisation thoroughly. Understand their programmes, values, and recent initiatives. This will help you tailor your responses and demonstrate that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Youth Support Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in safeguarding and youth support. We want to see how your skills align with our mission at NYO, so don’t hold back on showcasing your relevant experiences!
Show Your Passion for Music and Youth Development:Let us know why you’re excited about working with young people and orchestral music. Share any personal stories or experiences that demonstrate your commitment to fostering confidence and skills in teenagers through music.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if necessary to make your achievements pop!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Music Mark
✨Know Your Stuff
Before the interview, dive deep into the National Youth Orchestra's mission and values. Understand how they champion orchestral music for teenage development. This will help you connect your experience in safeguarding and youth support to their ethos.
✨Showcase Your Team Management Skills
Be ready to discuss specific examples of how you've successfully managed teams in dynamic environments. Highlight your experience in coordinating logistics and ensuring a safe space for young people, as this is crucial for the role.
✨Communicate with Confidence
Practice handling sensitive conversations with teenagers and parents. Think about scenarios where you’ve had to manage difficult discussions and be prepared to share these experiences. Strong communication skills are key!
✨Emphasise Collaboration
The role requires working closely with various teams. Be prepared to talk about times when you collaborated effectively with others across different programmes. Show how you can be a responsive point of contact for both young people and staff.
