Senior Account & Marketing Executive

Title: Senior Account able to contribute ideas for visual and written content Communicative – strong verbal and written skills, professional and personable with clients and internal teams Digitally Confident – skilled with CRM systems, Microsoft Office and social media tools Agile – adaptable in a fast-paced environment with a calm, positive attitude under pressure Collaborative – work comfortably across departments and geographies to get things done Tech literate – you aren’t necessarily a techie at heart, but you are comfortable with computer based technology and are eager to learn more so you can speak in a knowledgeable way to clients and colleagues Problem solving – you will be naturally inquisitive with a logical approach to problem-solving and focused on continual improvement Your Responsibilities: Account Management Manage and support client accounts, maintaining strong relationships with key stakeholders Attend client meetings (in-person and remote), take briefs and assist with proposals, presentations and documentation Work with creative teams to deliver brand-aligned assets (e.g. playlists, animations, digital signage) Set-up, manage, train and support content management platform for client music and video content Coordinate internal departments for technical installs, creative deliverables, and system updates Support with CRM and billing processes, maintaining accurate records Monitor project timelines and proactively flag potential issues Prepare client facing documentation including quotes, proposals, presentations, contracts, reports, user guides and content schedules Prepare internal reports or KPI information Marketing