Senior Account and Marketing Executive

Job Description: Senior Marketing & Account Executive

Salary: Up to £30,000 depending on experience

Location: Hybrid – 1 day per week in Hertford office; remainder remote or London/client site based

Reporting to: Dual reporting line to Group Account Director / Head of Marketing

Business: Music Concierge Worldwide

About Us

Music Concierge is a globally recognised music agency specialising in brand-enhancing sound design for luxury hotels, retail, and lifestyle destinations. Our sister agencies, Kaleidovision and FitboxVirtual, expand our creative offering into digital media, content management and wellness sectors. Together, we deliver immersive, multi-sensory brand experiences through music, video, interactive content and robust proprietary tech platforms.

Clients include brands such as COMO Hotels, Harvey Nichols, TGI Fridays, YHA, and more.

We are a vibrant and growing team of 60+, with offices in the UK, Dubai, Hong Kong, Shanghai, Cape Town, Singapore, and Thailand.

The Role

This is a hybrid role ideal for a bright, well-organised and proactive individual with a flair for marketing, content creation and account management. You’ll split your time between supporting and driving forward our B2B marketing strategies and delivering first-class service to our portfolio of creative and luxury brand clients.

You will work across the marketing and account management teams, liaising closely with the Head of Marketing, Creative Director, Account Managers and Clients to implement campaigns, manage projects and maintain excellent relationships.

Your Experience

• 2–3+ years of experience in a similar marketing and/or account executive role in a creative or B2B agency environment
• Proven experience in content creation, campaign coordination and CRM systems
• Ability to manage multiple projects, with exceptional attention to detail and follow-through
• Strong copywriting skills and confident client communication
• Knowledge of digital content, social media platforms and basic marketing reporting
• A degree in Marketing, Business, Communications or related discipline
• Creative sensibility and a genuine interest in music, luxury hospitality and lifestyle brands

Your Talents

• Organised – able to juggle tasks and track project timelines without missing a beat
• Creative – have an eye for aesthetics and messaging; able to contribute ideas for visual and written content
• Communicative – strong verbal and written skills, professional and personable with clients and internal teams
• Digitally Confident – skilled with CRM systems, Microsoft Office and social media tools
• Agile – adaptable in a fast-paced environment with a calm, positive attitude under pressure
• Collaborative – work comfortably across departments and geographies to get things done

Key Responsibilities

Account Management

• Manage and support client accounts, maintaining strong relationships with key stakeholders
• Attend client meetings (in-person and remote), take briefs and assist with proposals, presentations and documentation
• Work with creative teams to deliver brand-aligned assets (e.g. playlists, animations, digital signage)
• Coordinate internal departments for technical installs, creative deliverables, and system updates
• Support with CRM and billing processes, maintaining accurate records
• Monitor project timelines and proactively flag potential issues
• Prepare reports, user guides and content schedules as needed for clients

Marketing & Content

• Assist with the planning and implementation of B2B marketing campaigns across email, digital, social and web
• Create and edit marketing copy for sales collateral, newsletters, social media, case studies and brochures
• Manage our social media channels, ensuring consistent and engaging brand presence
• Coordinate lead generation activity with the Head of Marketing, including outreach campaigns and reporting
• Collate and share industry trends and competitor analysis for the marketing team
• Maintain CRM data integrity and campaign tracking tools
• Support with creation of internal and external marketing documentation and templates
• Report monthly on campaign performance and KPIs

What We Offer

• Being part of a thriving, globally recognised creative agency
• Strong growth opportunities and professional development
• 22 days’ holiday (increasing with service)
• Group life insurance and 24-hour GP access
• Flexible working (hybrid model)
• Working with iconic luxury and lifestyle brands

If you are passionate about music, branding and creative marketing, and you thrive in a dynamic and collaborative environment — we would love to hear from you.

To Apply:

Please submit your CV and a cover letter explaining why you’re suited to this role.