Operations Manager

Operations Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage day-to-day operations and events for a leading music industry publication.
  • Company: Join Music Business Worldwide, the top trade publication in the music industry.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Why this job: Be at the heart of the music industry, coordinating exciting events and projects.
  • Qualifications: Experience in operations or project coordination, strong organisational skills required.
  • Other info: Work in a dynamic team with a passion for music and innovation.

The predicted salary is between 36000 - 60000 £ per year.

Location: Herts / Greater London hybrid (1-2 days per week in office)

Contract: Full-time, permanent

About Music Business Worldwide

Music Business Worldwide is the world's leading music industry trade publication. Now in our 11th year, we cover the global business for senior executives across labels, publishers, management companies, investment houses, concert promoters, streaming platforms, and beyond. We also run the prestigious annual Music Business UK Awards in London, with a pipeline of additional high-level events planned.

The Role

We're hiring an Operations & Events Executive to manage the day-to-day processes that keep MBW's commercial operations running smoothly from awards administration and subscriber management to accounts payable. This is a varied, hands-on role for someone who thrives on keeping multiple workstreams organised and on track. You'll be the person who makes sure nothing falls through the cracks across our events, subscriptions, jobs board, and finance administration. The role is roughly 30% awards & events, 30% subscriptions & jobs board, 20% accounts payable, and 20% general coordination.

  • Subscriptions & Jobs Board
    • Day-to-day management of MBW+ subscriptions: renewals, onboarding, client queries, refund requests, and escalation where necessary
    • Management of MBW's jobs board: handling client queries, troubleshooting listing issues, and guiding new clients through the posting process
    • Subscription marketing support: creating promotional assets for newsletters and online
    • Product improvement ideas and process refinement
  • Awards & Events
    • Administration of the Music Business UK Awards: managing the submissions pipeline, coordinating judging packs and voter communications, website content updates, timeline management working alongside an external event production manager who handles venue, catering, and AV
    • Operational support for new MBW events as they launch
  • Accounts Payable
    • Chasing outstanding payments and reconciling accounts
  • Coordination
    • Key point of contact for awards nominees, voters, sponsors, and suppliers
    • Keeping projects on track and deadlines met across all workstreams
    • Briefing and managing freelancers (social media, design) including quality control and day-to-day oversight

Who You Are

  • Experienced in operations, administration, or project coordination - you've managed processes end to end, not just assisted
  • Exceptionally organised, able to juggle multiple workstreams without dropping the ball
  • Comfortable with numbers - you're confident handling invoices, payments, and basic financial admin
  • A strong communicator - you'll be corresponding with senior music industry figures
  • Confident with digital tools: spreadsheets, form builders, project management software, AI tools, and basic design tools (e.g. Canva)
  • Happy working autonomously in a small, fast-moving team
  • Diplomatic and discreet - you'll handle confidential information
  • Knowledge of or genuine interest in the music industry a plus but very not essential

Practicalities

  • Start date: April/May 2026
  • Location: Hybrid - 12 days per week in office
  • Reporting to: Founder/Publisher

Operations Manager employer: Music Business Worldwide Ltd

Music Business Worldwide is an exceptional employer, offering a dynamic work environment that fosters creativity and collaboration within the vibrant music industry. With a hybrid working model, employees enjoy flexibility while being part of a passionate team dedicated to delivering high-quality events and publications. The company prioritises professional growth, providing opportunities for skill development and engagement with senior industry figures, making it an ideal place for those seeking meaningful and rewarding careers.
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Contact Detail:

Music Business Worldwide Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Network like a pro! Reach out to people in the music industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Show off your organisational skills! When you get the chance to chat with hiring managers, share examples of how you've successfully managed multiple projects. This will demonstrate that you're the perfect fit for keeping MBW's operations running smoothly.

✨Tip Number 3

Be proactive! If you see a job listing that excites you, don’t just wait for the application window to open. Reach out directly through our website or social media to express your interest and ask any questions you might have.

✨Tip Number 4

Stay updated on industry trends! Follow music business news and engage with content related to the sector. This will not only help you in interviews but also show your genuine interest in the role and the company.

We think you need these skills to ace Operations Manager

Operations Management
Event Coordination
Project Coordination
Client Management
Financial Administration
Communication Skills
Organisational Skills
Problem-Solving Skills
Digital Tools Proficiency
Spreadsheet Management
Attention to Detail
Confidentiality Handling
Time Management
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations, administration, and project coordination. We want to see how you've managed processes end to end, so don’t hold back on those details!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your organisational skills and how you juggle multiple workstreams. Let us know why you're excited about working in the music industry, even if you’re not an expert yet.

Show Off Your Digital Skills: We love tech-savvy candidates! Mention any digital tools you’re comfortable with, like spreadsheets or project management software. If you’ve used design tools like Canva, give us a shout – it’s a bonus for this role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application. Plus, it shows you’re serious about joining our team at Music Business Worldwide!

How to prepare for a job interview at Music Business Worldwide Ltd

✨Know the Company Inside Out

Before your interview, dive deep into Music Business Worldwide. Familiarise yourself with their publications, recent articles, and any upcoming events like the Music Business UK Awards. This shows genuine interest and helps you tailor your answers to align with their values and goals.

✨Showcase Your Organisational Skills

Since the role requires juggling multiple workstreams, prepare examples from your past experiences where you successfully managed various tasks simultaneously. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your organisational prowess.

✨Be Ready with Numbers

As the role involves handling invoices and accounts payable, brush up on basic financial concepts. Be prepared to discuss your experience with financial administration and how you've ensured accuracy in past roles. This will demonstrate your comfort with numbers and attention to detail.

✨Communicate Like a Pro

Strong communication is key in this position. Practice articulating your thoughts clearly and confidently. Think about how you would handle correspondence with senior industry figures and be ready to discuss your approach to maintaining professionalism in all communications.

Operations Manager
Music Business Worldwide Ltd
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