Operations Manager in London

Operations Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage day-to-day operations and coordinate exciting music industry events.
  • Company: Join the leading music industry trade publication with a vibrant culture.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for growth.
  • Why this job: Be at the heart of the music business and make impactful contributions.
  • Qualifications: Experience in operations or project coordination, strong organisational skills.
  • Other info: Work in a dynamic team and connect with industry leaders.

The predicted salary is between 36000 - 60000 £ per year.

Location: Herts / Greater London hybrid (1-2 days per week in office)

Contract: Full-time, permanent

About Music Business Worldwide

Music Business Worldwide is the world's leading music industry trade publication. Now in our 11th year, we cover the global business for senior executives across labels, publishers, management companies, investment houses, concert promoters, streaming platforms, and beyond. We also run the prestigious annual Music Business UK Awards in London, with a pipeline of additional high-level events planned.

The Role

We are hiring an Operations & Events Executive to manage the day-to-day processes that keep MBW's commercial operations running smoothly from awards administration and subscriber management to accounts payable. This is a varied, hands-on role for someone who thrives on keeping multiple workstreams organised and on track. You will ensure nothing falls through the cracks across our events, subscriptions, jobs board, and finance administration. The role is roughly 30% awards & events, 30% subscriptions & jobs board, 20% accounts payable, and 20% general coordination.

  • Subscriptions & Jobs Board
    • Day-to-day management of MBW+ subscriptions: renewals, onboarding, client queries, refund requests, and escalation where necessary
    • Management of MBW's jobs board: handling client queries, troubleshooting listing issues, and guiding new clients through the posting process
    • Subscription marketing support: creating promotional assets for newsletters and online
    • Product improvement ideas and process refinement
  • Awards & Events
    • Administration of the Music Business UK Awards: managing the submissions pipeline, coordinating judging packs and voter communications, website content updates, timeline management working alongside an external event production manager who handles venue, catering, and AV
    • Operational support for new MBW events as they launch
  • Accounts Payable
    • Chasing outstanding payments and reconciling accounts
  • Coordination
    • Key point of contact for awards nominees, voters, sponsors, and suppliers
    • Keeping projects on track and deadlines met across all workstreams
    • Briefing and managing freelancers (social media, design) including quality control and day-to-day oversight

Who You Are

  • Experienced in operations, administration, or project coordination - you've managed processes end to end, not just assisted
  • Exceptionally organised, able to juggle multiple workstreams without dropping the ball
  • Comfortable with numbers - you're confident handling invoices, payments, and basic financial admin
  • A strong communicator - you'll be corresponding with senior music industry figures
  • Confident with digital tools: spreadsheets, form builders, project management software, AI tools, and basic design tools (e.g. Canva)
  • Happy working autonomously in a small, fast-moving team
  • Diplomatic and discreet - you'll handle confidential information
  • Knowledge of or genuine interest in the music industry a plus but not essential

Practicalities

Start date: April/May 2026

Location: Hybrid 1-2 days per week in office

Reporting to: Founder/Publisher

Operations Manager in London employer: Music Business Worldwide Ltd

At Music Business Worldwide, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. Our hybrid working model allows for flexibility while you engage in meaningful projects within the vibrant music industry, offering ample opportunities for professional growth and development. Join us to be part of a passionate team that celebrates creativity and innovation, all while enjoying the unique advantage of working in the heart of Greater London, a hub for music and entertainment.
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Contact Detail:

Music Business Worldwide Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager in London

✨Tip Number 1

Network like a pro! Reach out to people in the music industry, attend events, and connect with potential colleagues on LinkedIn. The more you engage, the better your chances of landing that Operations Manager role.

✨Tip Number 2

Show off your organisational skills! When you get the chance to chat with hiring managers, share examples of how you've successfully managed multiple projects. They want to see that you can keep everything running smoothly.

✨Tip Number 3

Be proactive! If you spot any issues or areas for improvement in their current operations, don’t hesitate to mention them during interviews. This shows you're already thinking about how to add value to their team.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Operations Manager in London

Operations Management
Event Coordination
Project Coordination
Subscription Management
Accounts Payable
Financial Administration
Communication Skills
Organisational Skills
Problem-Solving Skills
Digital Tools Proficiency
Client Relationship Management
Attention to Detail
Autonomy
Diplomacy

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations, administration, and project coordination. We want to see how you've managed processes end to end, so don’t hold back on those details!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your organisational skills and how you handle multiple workstreams. Let us know why you're excited about working in the music industry, even if you’re not an expert yet.

Show Off Your Digital Skills: We love tech-savvy candidates! Mention any experience you have with spreadsheets, project management software, or design tools like Canva. If you’ve used AI tools, give us a shout-out about that too!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application. Plus, it shows you’re serious about joining our team at Music Business Worldwide.

How to prepare for a job interview at Music Business Worldwide Ltd

✨Know the Company Inside Out

Before your interview, dive deep into Music Business Worldwide. Familiarise yourself with their publications, recent events, and the music industry landscape. This will not only show your genuine interest but also help you tailor your answers to align with their values and goals.

✨Showcase Your Organisational Skills

As an Operations Manager, being organised is key. Prepare examples of how you've successfully managed multiple projects or processes in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your ability to keep everything on track.

✨Be Ready with Numbers

Since the role involves handling invoices and accounts payable, brush up on your financial admin skills. Be prepared to discuss your experience with budgets, payments, and any tools you've used for financial tracking. This will demonstrate your comfort with numbers and attention to detail.

✨Communicate Like a Pro

You'll be interacting with senior figures in the music industry, so practice your communication skills. Think about how you can convey complex information clearly and concisely. Consider preparing questions that reflect your understanding of the role and the company, which will showcase your strong communication abilities.

Operations Manager in London
Music Business Worldwide Ltd
Location: London
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