At a Glance
- Tasks: Promote and market our products while providing exceptional customer service.
- Company: Join Musgrave, a family-owned business with a 150-year legacy in food innovation.
- Benefits: Career development opportunities, collaborative environment, and a focus on community impact.
- Other info: Previous telesales experience is a plus; we value diversity and inclusivity.
- Why this job: Make a difference in a dynamic team and contribute to a sustainable future.
- Qualifications: Experience in busy environments, strong organisational skills, and teamwork ability.
The predicted salary is between 18900 - 23100 £ per year.
Location: Drinks Inc Belfast
Job Type: Full time, 37.5 hours, Temporary 6 month Contract
Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We’re proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We’re committed to becoming the most trusted and sustainable business in Ireland, and we’re looking for dynamic, forward-thinking individuals to join us on this journey.
The purpose of the role is to ensure processing of orders within a timescale to meet our customer’s requirements whilst ensuring accuracy of products keyed, cross selling of products on promotions and new products available to a large portfolio of existing customers. Reporting to the Team Lead in each division, the person appointed will be responsible for:
- Actively promote and market the Musgrave/Drinks Inc product range to new and existing customers.
- Ensure customer retention and business growth through the provision of exceptional customer service.
- Making pro-active telesales calls.
- Processing orders.
- Informing customers of sales promotions.
- Support BDMs with pricing, cold calling, and upselling.
- Administrative duties to include logging on Remedy, opening new accounts and supporting on contract reviews.
Why Musgrave?
- Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
- Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact.
- Innovation Focus: Be part of a company that values forward-thinking solutions.
- Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
- Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.
What we’re looking for:
- Previous experience working in a busy working environment.
- Excellent organisational, administrative and interpersonal skills.
- Must be able to work as part of a team in a busy sales environment.
- Proficiency in the use of computer packages is essential.
What’s nice to have:
- Previous Telesales experience (in foodservice/retail/beverages would be a distinct advantage).
Are you ready to make a difference? Apply now and join us in creating a future where business success and positive change go hand in hand. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Telesales Operator employer: Musgrave
Musgrave is an exceptional employer, offering a dynamic and collaborative work environment in Belfast where innovation and community impact are at the forefront of our mission. With a strong commitment to employee growth, we provide numerous opportunities for advancement and learning, ensuring that your contributions directly influence our legacy of excellence. Join us to be part of a family-owned business that values forward-thinking solutions and truly cares about the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Operator
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Operator at Musgrave, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Musgrave. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Operator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Operator
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Musgrave:When writing your cover letter, make sure to tailor your message specifically for Musgrave. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Musgrave
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Musgrave that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Musgrave that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Musgrave’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
