At a Glance
- Tasks: Lead the deli team, manage food preparation, and ensure excellent customer service.
- Company: Join Musgrave, a family-owned business with a rich heritage in food innovation.
- Benefits: Competitive pay, weekly wages, discounts, and career development opportunities.
- Other info: Flexible shifts, supportive team culture, and opportunities for personal growth.
- Why this job: Make a positive impact in your community while working in a dynamic environment.
- Qualifications: 1 year experience in food service and GCSE Maths and English or equivalent.
The predicted salary is between 24000 - 36000 € per year.
Location: SuperValu Newcastle, Co. Down, Northern Ireland
Job Type: Full time, 37.5 hours, permanent
Join our family at Musgrave. Musgrave is one of Europe’s most successful family‑owned businesses with a 140‑year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one‑in‑three people in Ireland through 18 market‑leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.
The successful candidate must be flexible to work days and weekends. This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the store via car, public transport or other to fulfil shift requirements.
The Role:
- To manage the daily running of the full deli operation including food to go, deli, hot food, and in‑store bakery.
- To lead and inspire your team, as well as role‑modeling positive behaviours to maximise sales, all whilst delivering excellent service to your customers.
What You’ll Be Doing:
- Prepare, cook, and serve hot and cold meals, maximising sales, and profit through an excellent customer experience.
- Manage, co‑ordinate and ensure compliance of stock.
- Seek out to understand and meet the needs of every customer, whilst engaging and inspiring your team to do the same.
- Manage and maintain standards in line with HACCP, food safety and Natasha’s Law for your area’s, including completion of food safety paperwork and documentation.
- Plan and organise weekly & quarterly stock takes and create and execute action plans on stock results accordingly.
- Ensure stock loss is minimised for your areas by ensuring correct portion control, weighing, labelling, and pricing are adhered to, as well as wastage guidelines in place.
- Deliver and maintain exceptionally high standards within your areas.
- Manage a team of colleagues; including conducting return to work interviews, colleague investigations and compliance with the Company’s employment policies.
- Manage and train colleagues in your team whilst being hands on, to ensure that the right people are in the right place, doing the right job to maximise customer satisfaction.
- Actively supporting the management team in ongoing initiatives that involve the local community and charity partners.
- Champion social media for your area to drive sales.
- Awareness of local competitor activity, suggesting new and innovative ideas to stay ahead of the competition.
- You may be required to cover store key holding, with appropriate training, as and when required as part of this role.
What’s in it for you?
- A competitive hourly rate
- Weekly pay
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives
- Discount card for store shopping, for you and a nominated user.
- Learning and development opportunities for career progression.
- Company uniform
- Extra discounts on days out, cinema tickets and much more.
What we’re looking for:
- At least 1 year’s recent experience in a busy fast‑food, café, deli, food‑to‑go or hot counter environment
- GCSE Maths and English, Grade C or above (or equivalent) and/or further education in a related discipline e.g. NVQ in catering or higher
- Have a good working knowledge of food safety practices i.e., HACCP, scores on the doors and Natasha’s Law.
- Demonstrate communication & interpersonal skills
- Working knowledge of Microsoft Office packages
Desirable:
- Intermediate Food Hygiene Certificate
- Experience of deli operations including bakery, delicatessen, provisions, and coffee.
Ready to make an impact? Apply now and be part of a forward‑thinking company that values your expertise and vision. Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Deli Supervisor in Newcastle upon Tyne employer: Musgrave
Musgrave is a family-owned business with a rich 140-year heritage, dedicated to fostering a supportive and inclusive work environment at SuperValu Newcastle. As a Deli Supervisor, you will benefit from competitive pay, enhanced maternity and paternity leave, and numerous learning and development opportunities that promote career growth. Our commitment to community engagement and employee wellbeing ensures that you will thrive in a culture that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Deli Supervisor in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Musgrave and SuperValu. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in fast-food or deli environments aligns with the role. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Show off your leadership skills! As a Deli Supervisor, you'll be managing a team. Be ready to share examples of how you've inspired or trained others in previous roles. Highlighting your ability to lead will set you apart from other candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Deli Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Food:When writing your application, let us know why you're passionate about food and customer service. Share any relevant experiences that highlight your love for the deli environment and how you can inspire your team.
Tailor Your CV:Make sure your CV is tailored to the Deli Supervisor role. Highlight your experience in fast-food or deli settings, and don’t forget to mention your knowledge of food safety practices like HACCP. We want to see how you fit into our family!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so show us your best self without unnecessary fluff!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Musgrave
✨Know Your Deli Inside Out
Before the interview, brush up on your knowledge of deli operations, including food safety practices like HACCP and Natasha’s Law. Being able to discuss these topics confidently will show that you’re serious about the role and understand the importance of compliance.
✨Showcase Your Leadership Skills
As a Deli Supervisor, you'll be leading a team. Prepare examples of how you've inspired or managed a team in the past. Think about specific situations where you motivated colleagues or resolved conflicts, as this will demonstrate your capability to lead effectively.
✨Engage with Customer Service Scenarios
Expect questions about customer service. Prepare to share experiences where you went above and beyond for a customer or handled a difficult situation. This will highlight your commitment to delivering excellent service, which is key for this role.
✨Be Ready to Discuss Stock Management
Since managing stock is a big part of the job, think about your experience with inventory control and minimising waste. Be prepared to discuss how you’ve successfully managed stock in previous roles, including any strategies you used to maximise sales and reduce loss.
