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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a family-owned business with 140 years of food innovation and community support.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, gym discounts, and a store discount card.
- Why this job: Be part of a supportive team that values growth, learning, and making a positive impact.
- Qualifications: No experience needed; a positive attitude and teamwork skills are essential.
- Other info: Musgrave is committed to diversity and offers accommodations for interviews.
Overview
Musgrave. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for General Assistants to join our team at Marketplace Belfast. As Northern Ireland\’s leading wholesaler, we offer the most comprehensive range in the market with over 10,000 lines including impulse, alcohol, grocery and chill/freeze. We are committed to helping local businesses succeed with our dedicated customer service team. Our Belfast marketplace team is growing, and we are looking for dedicated and driven individuals to help us continue our success in winning the EIQA award (Excellence Ireland Quality Association) Belfast only.
We have the following exciting opportunities available:
What You’ll Be Doing
As the general assistant within Marketplace, you will be responsible for serving customers which would involve handling cash and checkout operations, moving and replenishing stock (including food handling such as meat & dairy products), carrying out housekeeping and car parking duties. You will also have responsibility for ensuring a high level of customer service to all customers. This is an exciting opportunity to join Musgrave Marketplace, recognised as ‘Store of the Year 2020’.
Hours of work
20-hour flex contracts available (you can flex up to work more hours a week if you want).
What you get in return
- 20 holidays (pro rata) increasing with service plus bank holidays
- Free Staff Parking
- Onsite Canteen
- Wellbeing incentives & discounted gym membership (MyGymDiscount)
- Grocery Aid Counselling Service & Financial Wellness
- Cycle to work scheme
- Development plans, In-house training and career progression
- Uniform Provided
- Pension
- 10% Staff Discount in the Marketplace
- Get involved in a range of fundraising activities with our long-term charity partners
What We’re Looking For
- GCSE Maths & English at grade C or above (or equivalent) or 6 months experience in a similar role
- Can demonstrate teamwork, good communication and working on own initiative
- The job requires a high degree of physical fitness in order to handle large and heavy cases of produce.
- Previous cash handling experience would be advantageous but not essential as all training will be provided.
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave
Contact Detail:
Musgrave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your customer service skills. Since the role involves serving customers and providing an exceptional shopping experience, think of examples from your past experiences where you've gone above and beyond for customers.
✨Tip Number 3
Show enthusiasm for teamwork. Musgrave values collaboration, so be ready to share instances where you've successfully worked as part of a team, highlighting your positive attitude and willingness to learn.
✨Tip Number 4
Research the specific store location, Centra Blacks Road. Knowing about the local community and any recent news or events related to the store can help you make a strong impression and demonstrate your genuine interest in the position.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise skills like teamwork, customer service, and a positive attitude, as these are key for the General Assistant role.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Musgrave and how your values align with their commitment to community and sustainability.
Highlight Transferable Skills: If you lack direct retail experience, focus on transferable skills from other jobs or experiences. Skills such as communication, problem-solving, and adaptability are valuable in a customer-facing role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in any job.
How to prepare for a job interview at Musgrave
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for customer service shine through during the interview.
✨Demonstrate Team Spirit
Since the role requires working as part of a team, be prepared to share examples of how you've successfully collaborated with others in the past. Highlighting your teamwork skills will resonate well with the interviewers.
✨Prepare for Customer Service Scenarios
Think about common customer service situations you might encounter as a General Assistant. Be ready to discuss how you would handle various scenarios, showcasing your problem-solving skills and commitment to providing excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture or training opportunities. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
