General Assistant

General Assistant

Banbridge Full-Time No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
  • Company: Join Musgrave, a family-owned business with 140 years of food innovation and community support.
  • Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, discounts, and wellbeing incentives.
  • Why this job: Be part of a supportive team that values growth, learning, and making a positive impact.
  • Qualifications: No experience needed; a positive attitude and teamwork skills are essential.
  • Other info: Musgrave is committed to diversity and offers accommodations for interviews.

Location: Centra Banbridge

Job type: Part time, 20 hour permanent contract

Join our family at Musgrave

Musgrave is one of Europe’s most successful family‑owned businesses with a 140‑year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one‑in‑three people in Ireland through 18 market‑leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.

Role

The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.

What You’ll Be Doing

  • Serving customers via manned or self‑scan checkouts, whilst providing excellent customer service.
  • Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
  • Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3rd parties.
  • Ensure a high standard of work in everything you do.
  • Stock take preparation and counting, as and when required.

Benefits

  • A great place to work where colleagues are like family.
  • Weekly paid.
  • Enhanced maternity pay, eligibility applies.
  • Paternity pay, eligibility applies.
  • Employee Assist Programme.
  • Wellbeing incentives and discounted gym memberships.
  • Discount card for store shopping, for you and one nominated user.
  • Get involved in a range of fundraising activities with our long‑standing charity partners.
  • Learning and development opportunities for career progression.
  • Musgrave institute.
  • Graduate programs, eligibility applies.
  • Circle K discount on fuel.
  • As well as extra discounts on days out, cinema tickets and much more.

What We’re Looking For

No need to worry if you have no previous Deli or retail experience, Full training will be provided. We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.

Desirable

  • GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
  • Previous experience of working in a team.

Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.

Ready to make an impact? Apply now and be part of a forward‑thinking company that values your expertise and vision.

Musgrave is an equal opportunities employer.

We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

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General Assistant employer: Musgrave

Musgrave is a family-owned business with a rich 140-year heritage, dedicated to food and brand innovation while supporting local communities in Ireland and Spain. As a General Assistant at our Centra Bushmills location, you will be part of a close-knit team that values collaboration and personal growth, offering extensive training, career progression opportunities, and a range of employee benefits including enhanced maternity and paternity pay, wellbeing incentives, and discounts on shopping and leisure activities. Join us to make a positive impact in your community while enjoying a supportive work environment where colleagues feel like family.
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Contact Detail:

Musgrave Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Assistant

✨Tip Number 1

Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during any interviews, showing that you're a good fit for their culture.

✨Tip Number 2

Highlight any customer service experience you have, even if it's informal. Being able to demonstrate your ability to provide excellent service will make you stand out as a candidate who can enhance the shopping experience.

✨Tip Number 3

Prepare to discuss teamwork in your interview. Since the role requires working well with others, think of examples from past experiences where you contributed positively to a team environment.

✨Tip Number 4

Be ready to express your willingness to learn and adapt. Musgrave values candidates who are open to training and development, so showcasing your eagerness to grow within the company can give you an edge.

We think you need these skills to ace General Assistant

Customer Service Skills
Teamwork
Positive Attitude
Attention to Detail
Time Management
Communication Skills
Basic Maths Skills
Stock Management
Health and Safety Awareness
Adaptability
Problem-Solving Skills
Merchandising Skills
Ability to Learn Quickly
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with what Musgrave is looking for.

Craft a Strong CV: Create a CV that showcases your relevant skills, particularly in customer service and teamwork. Even if you lack retail experience, emphasise any transferable skills or experiences that demonstrate your positive attitude and willingness to learn.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Musgrave and how you can contribute to their mission of providing exceptional customer service and supporting local communities.

Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Musgrave

✨Show Your Enthusiasm

Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for customer service shine through during the interview.

✨Demonstrate Team Spirit

Since the role requires working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous experiences, even if they are not directly related to retail.

✨Understand the Company Values

Familiarise yourself with Musgrave's commitment to sustainability and community support. Be ready to discuss how you can contribute to these values in your role as a General Assistant.

✨Prepare for Customer Service Scenarios

Think about common customer service situations you might encounter and how you would handle them. This will show that you are proactive and ready to provide an exceptional shopping experience.

General Assistant
Musgrave
Location: Banbridge
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