Reorder Buyer Team Lead in Belfast

Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

What you’ll be doing

• Area of Responsibility: Effective stock management of product range in line with Supply Chain departmental KPI’s.
• Key Activities: Work collaboratively with Trading and Logistics colleagues as well as suppliers to ensure departmental KPI’s are achieved using appropriate experience and systems.
• Manage Inbound & Outbound service levels to meet the demands of our customer.
• Maintain product and supplier information.
• Placing orders and maintaining strong working relationships with suppliers to ensure stock levels are sufficient to meet promotional and core demand.
• Liaise with “Goods In” and warehouse operations as required to ensure stock is received on specific dates required.
• Analysing system generated reports to ensure stock levels and service level performance are on track with escalation of any non-conformances accordingly.
• Use of MDS and Power BI data system to accurately forecast stock requirements for promotions and seasonal periods.
• Ensure that Intercompany and Bulk orders are placed and scheduled for delivery to customers.
• Managing inbound volumes to ensure workload is balanced across the week and that the warehouse capacity is not breached.
• Manage stock in line with KPI targets ensuring overstocks are actioned and stock is replenished as required.
• Authorise stock for bulk customer orders while ensuring availability for other customers.
• Performance reporting on a daily and weekly basis to indicate individual and departmental performance against targets.
• Support to the rest of the Supply Chain Re-Order team as required during busy periods / holidays / absence / stocktakes.
• Cover department during Reorder Managers absence.
• Leading out on key projects and working on continuous improvement initiatives.

Area of Responsibility: Managing Suppliers

• Monitoring supplier service levels on a daily/weekly basis.
• Establish good working relationships with key personnel from each supplier.
• Collaborative working with suppliers to ensure that inbound service level performance is maintained.
• Use of escalation process (both internal and external) to deal with poor performance and ensure corrective action is agreed and implemented.

Area of Responsibility: Interfacing with other Departments & Customers

• Develop robust working relationships cross functionally e.g. Logistics, Trading, Sales, Operations etc.
• Keeping other Departments and Customers up to date with any current or potential interruptions to supply.
• Respond to customer queries via Remedy system within agreed deadlines with sufficient information to satisfy the customer’s query.
• Occasionally supporting the Drinks Inc Reorder team.

What we’re looking for

• Essential Criteria Experience, Skills and Education:
• Previous people management / leadership experience.
• Previous experience in a similar role (within FMCG).
• Intermediate level Excel.
• Working knowledge of Microsoft Office applications, supply chain software systems and processes.
• Strong analytical and numerical skills.
• Ability to work in a fast moving and dynamic environment.
• Ability to organise self to achieve goals.
• Excellent communication skills.
• Excellent interpersonal skills with the ability to deal with customer queries and build strong working relationships cross functionally and with suppliers.

What we offer

• Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
• Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact.
• Innovation Focus: Be part of a company that values forward-thinking solutions.
• Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
• Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.