At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a leading family-owned business with 140 years of food innovation.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, and discounts on shopping and activities.
- Why this job: Be part of a supportive team that values growth, community impact, and sustainability.
- Qualifications: GCSE Maths and English (Grade C or above) or equivalent; no prior experience needed.
- Other info: Flexible hours required; training provided for all new hires.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a General Assistant, The role is Full time, 37.5hours, permanent contract.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, Centra Blacks Road.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
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The ideal candidate will have/be:
Role Criteria
No need to worry if you have no previousretail experience, full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Highlight your flexibility in working hours. Since the role requires availability for days, evenings, and weekends, emphasising your willingness to adapt your schedule can make you stand out as a candidate.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past, even if it's from non-retail experiences. This will demonstrate your ability to create a positive shopping experience for customers.
✨Tip Number 4
Research common retail challenges and think about how you would handle them. Being able to discuss potential solutions during your interview shows initiative and problem-solving skills, which are valuable in a General Assistant role.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with what Musgrave is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, especially in customer service or retail. Highlight any teamwork and flexibility you've demonstrated in previous roles, as these are key attributes for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Musgrave and how you can contribute to their mission of providing exceptional customer service and supporting local communities.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Musgrave Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for customer service and teamwork shine through during the interview.
✨Demonstrate Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability. Highlight any previous experiences where you adapted to changing schedules or took on various responsibilities.
✨Prepare for Customer Service Scenarios
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you handled difficult situations or went above and beyond to help customers.
✨Research the Company
Familiarise yourself with Musgrave's history, values, and community involvement. Understanding their commitment to sustainability and support for local businesses will show that you are genuinely interested in being part of their team.