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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a leading family-owned business with 140 years of food innovation.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, and discounts on shopping and activities.
- Why this job: Be part of a supportive team that values your growth and makes a positive community impact.
- Qualifications: No experience needed; just bring a positive attitude and GCSE Maths and English at Grade C or above.
- Other info: Full training provided, with opportunities for career progression and personal development.
We are recruiting for a General Assistant, The role is Part time, 25 hour, 12 month temporary contract.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, SuperValu Strabane.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
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The ideal candidate will have/be:
Role Criteria
No need to worry if you have no previous Deli or retail experience, Full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your responses during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past, even if it's from non-retail experiences. This will demonstrate your ability to meet their expectations for the General Assistant role.
✨Tip Number 3
Show enthusiasm for teamwork and learning. Since they value a positive attitude and collaboration, be ready to discuss how you work well with others and your willingness to learn new skills.
✨Tip Number 4
Research common retail challenges and think about how you would handle them. This will prepare you for potential situational questions during the interview and show that you're proactive.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service or retail. Emphasise any teamwork skills and a positive attitude, as these are key traits for the General Assistant role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention how your values align with Musgrave's commitment to community and sustainability, and express your willingness to learn and grow.
Highlight Relevant Skills: In your application, focus on skills that are directly related to the job description, such as customer service, stock management, and teamwork. Use specific examples from past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Musgrave Group
✨Show Your Customer Service Skills
As a General Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different role. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Teamwork
Musgrave values teamwork highly. During the interview, discuss your experiences working in a team environment. Share specific instances where you collaborated with others to achieve a common goal, showcasing your ability to work well with colleagues.
✨Emphasise Your Willingness to Learn
Since no prior retail experience is required, express your eagerness to learn and adapt. Talk about any previous situations where you quickly picked up new skills or knowledge, demonstrating your positive attitude towards personal development.
✨Understand the Company Values
Familiarise yourself with Musgrave's commitment to sustainability and community support. In the interview, mention how these values resonate with you and how you can contribute to their mission of making a positive impact in the community.
