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- Tasks: Provide exceptional customer service and manage stock in a vibrant store environment.
- Company: Join Musgrave, a family-owned business with a rich 140-year heritage in food innovation.
- Benefits: Weekly pay, enhanced maternity/paternity pay, wellbeing incentives, and discounts on shopping and activities.
- Why this job: Be part of a supportive team that feels like family while making a positive community impact.
- Qualifications: Positive attitude, teamwork skills, and GCSE Maths and English (Grade C or above).
- Other info: Full training provided; no prior experience necessary!
Job type: Part time, 12 hour, Permanent contract
Join our family at Musgrave
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, Centra Cookstown
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
What you’ll be doing
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
What we’re looking for
No need to worry if you have no previous Deli or retail experience, Full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Musgrave and its values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since the role involves serving customers, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Dress the part! Even though it's a casual environment, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are ready to be part of the team.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application to the General Assistant role. Highlight any relevant experience or skills that match what we're looking for, like teamwork and customer service. It shows us that you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors – we want to see your best work!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Musgrave and what we stand for.
How to prepare for a job interview at Musgrave Group
✨Know the Company
Before your interview, take some time to research Musgrave. Understand their values, mission, and the brands they support. This will not only help you answer questions more effectively but also show your genuine interest in being part of their family.
✨Showcase Your Customer Service Skills
As a General Assistant, customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Even if you don’t have retail experience, think about times when you’ve helped someone or worked as part of a team.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle stock management and health and safety procedures. Brush up on basic stock rotation principles and be ready to discuss how you would ensure a safe environment for customers and colleagues.
✨Bring a Positive Attitude
Musgrave values a positive attitude and teamwork. During the interview, let your enthusiasm shine through. Smile, engage with your interviewer, and express your willingness to learn and grow within the company. This can make a lasting impression!