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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a family-owned business with 140 years of food innovation and community support.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, gym discounts, and a supportive work culture.
- Why this job: Be part of a team that values growth, community impact, and a positive workplace atmosphere.
- Qualifications: No experience needed; just bring a positive attitude and GCSE Maths and English at Grade C or above.
- Other info: Musgrave is committed to diversity and offers accommodations for interviews.
We are recruiting for a General Assistant, The role is Part time,16 hour permanent contract.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, Centra Carrickfergus Clipperstown.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
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The ideal candidate will have/be:
Role Criteria
No need to worry if you have no previous Deli or retail experience, Full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your teamwork skills. Since the role requires working well with others, think of examples from past experiences where you contributed positively to a team environment.
✨Tip Number 3
Show enthusiasm for customer service. Be ready to share instances where you've gone above and beyond for customers, as this aligns with the role's focus on providing an exceptional shopping experience.
✨Tip Number 4
Research common retail practices, especially around stock management and merchandising. This knowledge can help you stand out as someone who is proactive and eager to learn, even if you lack direct experience.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any customer service or retail roles. Emphasise skills like teamwork and a positive attitude, as these are key for the General Assistant position.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Musgrave and how your values align with their commitment to community and sustainability.
Highlight Relevant Skills: In your application, focus on skills that match the job description, such as stock management, customer service, and adherence to health and safety policies. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is important in a customer-facing role.
How to prepare for a job interview at Musgrave Group
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Musgrave values a positive attitude, so let your passion for customer service and teamwork shine through during the interview.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios, teamwork, and how you handle challenges. Think of examples from your past experiences that demonstrate your skills and adaptability, even if they are from different contexts.
✨Understand the Company Values
Familiarise yourself with Musgrave's commitment to sustainability and community support. Be ready to discuss how you can contribute to these values in your role as a General Assistant.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates to enhance customer experience.
