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For Companies At a Glance
- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a family-owned business with 140 years of heritage in food innovation.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, and discounts on shopping and activities.
- Why this job: Be part of a supportive team that values your growth and makes a positive community impact.
- Qualifications: No experience needed; just bring a positive attitude and GCSE Maths and English at Grade C or above.
- Other info: Flexible hours with opportunities for learning and career progression.
We are recruiting for a General Assistant, The role is part time, 8 – 12 hours, permanent contract.
The successful candidate must be flexible to work evenings and weekends.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 15market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, SuperValu Portglenone.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
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The ideal candidate will have/be:
Role Criteria
No need to worry if you have no previous Deli or retail experience, Full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's informal. Being able to demonstrate your ability to provide excellent service will be crucial in this role, so think of examples where you've gone above and beyond for someone.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend shifts, showing that you're open and willing to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research the specific brands under Musgrave, like SuperValu and Centra. Knowing about their products and services can help you engage in meaningful conversations during the interview, demonstrating your genuine interest in the company.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with what Musgrave is looking for.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any customer service roles or teamwork experiences you've had. Mention specific examples that demonstrate your positive attitude and willingness to learn.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Explain why you want to work at Musgrave and how you can contribute to their mission of providing exceptional customer service.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Musgrave Group
✨Show Your Customer Service Skills
As a General Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different role. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Teamwork
Musgrave values teamwork highly. Think of instances where you've worked effectively as part of a team. Be ready to discuss how you contribute to a positive team environment and support your colleagues.
✨Emphasise Flexibility
The role requires flexibility in working hours, including evenings and weekends. Make sure to express your willingness to adapt your schedule and provide examples of times when you've been flexible in previous jobs or commitments.
✨Research Musgrave's Values
Familiarise yourself with Musgrave's commitment to sustainability and community support. During the interview, mention how these values resonate with you and how you can contribute to their mission of making a positive impact.
