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- Tasks: Coordinate the installation and operation of automated coffee machines across retailers in Northern Ireland.
- Company: Musgrave is a leading family-owned business with a 140-year legacy in food innovation.
- Benefits: Enjoy professional growth opportunities, a collaborative team environment, and a commitment to diversity.
- Why this job: Be part of a dynamic team making a positive community impact while driving sales and customer satisfaction.
- Qualifications: Minimum 2 years in a competitive sales environment; strong skills in Microsoft Office and stock management.
- Other info: We value diversity and provide accommodations during the interview process.
The predicted salary is between 36000 - 60000 £ per year.
Frank and Honest Planning and Installation Coordinator
Northern Ireland
Join Our Family at Musgrave
Musgrave is one of Europe’s most successful family-owned businesses, with a rich 140-year legacy in food and brand innovation. We serve communities across Ireland and Spain, feeding one in three people daily through brands like SuperValu, Centra, Frank & Honest, and Musgrave Market Place. We support thousands of retail and foodservice family businesses, making a positive community impact. We are committed to becoming Ireland’s most trusted and sustainable business and seek dynamic, forward-thinking individuals to join us.
As the Planning and Installation Coordinator for Frank & Honest coffee solutions, you will oversee the installation and operation of automated coffee machines across Musgrave-supplied retailers in Northern Ireland. Your role involves providing on-site training, collaborating with the Brand Support Manager, and working with Service Engineer Providers to ensure smooth operations and excellent consumer experiences.
Your expertise will facilitate a seamless rollout of Frank & Honest coffee machines, driving sales growth, operational excellence, and outstanding customer satisfaction.
Key Responsibilities
Installation & Operational Excellence
- Coordinate and manage the installation of automated coffee machines with third-party agencies, ensuring timely setup.
- Maintain a database tracking location, status, and performance of coffee machines.
- Communicate installation plans, timelines, and requirements to internal teams, third-party agencies, and store managers.
- Provide in-store training on equipment use and troubleshooting support during and after installations.
- Conduct regular Coffee Excellence audits and share insights for operational improvements.
Stock Management & Ordering
- Oversee management of Frank & Honest consumables and stock levels, conducting regular stock takes.
- Train store personnel on stock control via the Musgrave Institute.
- Manage daily stock control and automated ordering in collaboration with store teams.
- Implement waste management best practices; full training provided.
Rollout Support
- Assist Finance and MNI sales teams with Frank & Honest agreement sign-ups.
- Collaborate with the F&H Financial Analyst on rollout plans, updates, and budgets.
- Ensure availability of point-of-sale materials and digital tools for installations and upgrades.
- Provide on-site support for installations across Northern Ireland.
- Manage purchase orders via I-Procurement, ensuring smooth processing.
- Coordinate installation plans, relocations, removals, and update asset records.
Knowledge & Skills
- Minimum 2 years’ experience in a competitive sales environment, preferably retail, foodservice, or coffee sector.
- Proven experience working with third-party suppliers and technical teams.
- Expertise in stock forecasting aligned with rollout plans.
- Proficiency in Microsoft Office, especially Excel (formulas, data validation), and experience with Word, PowerPoint, Teams.
- Track record of meeting/exceeding performance targets.
- Strong interpersonal and influencing skills.
- Excellent organizational, planning, and time management abilities.
- Keen attention to detail, especially in data accuracy.
- Methodical problem-solving skills for proactive and reactive needs.
- Customer-focused with strong commercial awareness.
Additional Information
We are dedicated to your professional growth, offering learning and advancement opportunities. Join a passionate, collaborative team at the forefront of innovative solutions, making a positive community impact. Musgrave values diversity and is an equal opportunities employer. If you need accommodations during the interview process, please let us know.
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Frank & Honest Coordinator employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frank & Honest Coordinator
✨Tip Number 1
Familiarise yourself with the Frank & Honest brand and its coffee solutions. Understanding their products and values will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the foodservice and retail sectors, especially those who have experience with automated coffee machines. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience in managing installations and working with third-party suppliers. Be ready to share specific examples of how you've successfully coordinated projects in the past.
✨Tip Number 4
Showcase your organisational and time management skills by discussing how you prioritise tasks and manage multiple projects simultaneously. This is crucial for the role of a Planning and Installation Coordinator.
We think you need these skills to ace Frank & Honest Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in retail or foodservice. Emphasise any previous roles where you coordinated installations or worked with third-party suppliers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the coffee sector and your understanding of Musgrave's values. Mention specific skills that align with the job description, such as stock management and training abilities.
Highlight Relevant Skills: In your application, focus on your proficiency in Microsoft Office, especially Excel, and your experience with data management. Provide examples of how you've used these skills to achieve results in past roles.
Showcase Problem-Solving Abilities: Include examples in your application that demonstrate your methodical problem-solving skills. Discuss situations where you've successfully addressed challenges in a competitive sales environment.
How to prepare for a job interview at Musgrave Group
✨Know Your Coffee
Familiarise yourself with the Frank & Honest coffee brand and its products. Understanding the nuances of the coffee industry will not only impress your interviewers but also show your genuine interest in the role.
✨Demonstrate Your Coordination Skills
Be prepared to discuss your experience in managing installations or coordinating projects. Highlight specific examples where you successfully collaborated with third-party suppliers or technical teams, as this is crucial for the role.
✨Showcase Your Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot issues or improve processes. Be ready to share these experiences, as methodical problem-solving skills are essential for ensuring smooth operations.
✨Prepare Questions
Have a few thoughtful questions ready about the company culture, team dynamics, or future plans for the Frank & Honest brand. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
