Post Office Assistant

Post Office Assistant

Full-Time 11 - 12 £ / hour (est.) On-site
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At a Glance

  • Tasks: Join our team to deliver exceptional post office services and assist customers.
  • Company: Musgrave, a family-owned business with 140 years of heritage in food innovation.
  • Benefits: Weekly pay, discounts, enhanced maternity/paternity pay, and career development opportunities.
  • Other info: Flexible shifts and a chance to grow within a trusted company.
  • Why this job: Be part of a supportive team making a positive impact in your community.
  • Qualifications: GCSE Maths and English, or equivalent, plus customer service experience.

The predicted salary is between 11 - 12 £ per hour.

  • Job type: Part time, 16 hours, Permanent
  • Join our family at Musgrave

Musgrave is one of the Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.

Every day we feed one-in-three people in Ireland through 19 market leading food and beverage brands that include Super Valu, Centra, Frank and Honest and Musgrave Market Place.

We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.

We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens.

We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.

Our people are the heart of our business.

As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.

We are now inviting applications for the position of ( Post Office Assistant/Super Valu Newtownbutler ).

The successful candidate must be flexible to work days and weekends.

This type of role will have an agreed shift pattern set within the store opening hours.

Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview.

Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements.

The Role

Work as part of the instore post office team to deliver an exceptional service for our customers, whilst maximising post office services and upselling products, as appropriate.

  • What you'll be doing
  • Processing bill payments, lodgements, and other services applicable to the post office running.
  • Processing mail, parcels, and other related postal services.
  • Reporting and balancing of your own stock unit and safe daily.
  • Ability to demonstrate knowledge of post office services in compliance with financial standards and authority guidelines.
  • Adherence to the company's store operating procedures applicable to the running of the post office.
  • Preparing and processing banking via the appropriate external services, as and when required.
  • You may be required to carry out shop floor, till or administrative duties, with appropriate training, as and when required as part of this role.

What is in it for you?

  • Work as part of an amazing team
  • Weekly pay
  • Enhanced maternity pay, eligibility applies.
  • Paternity pay, eligibility applies.
  • Employee Assist Programme
  • Discount card for store shopping, for you and a nominated user
  • Learning and development opportunities for career progression.
  • Exclusive post office uniform
  • As well as extra discounts on days out, cinema tickets and much more.
  • #LI-DNI

What we're looking for

  • GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in a Post Office role/ similar role/ customer service role
  • Previous experience of working in a team
  • Working knowledge of the Horizon System
  • Experience working with Post Office Systems

Are you ready to make a difference?

Musgrave is an equal opportunities employer.

We encourage applications from diverse candidates.

If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

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Post Office Assistant employer: Musgrave Group Plc

Musgrave is an exceptional employer, offering a dynamic and collaborative work environment where your contributions directly impact local communities. With a strong commitment to career development and innovation, employees enjoy numerous opportunities for personal and professional growth while being part of a legacy that values sustainability and community engagement. Located in Belfast, the role of Customer Service Retail Supervisor not only allows you to lead a passionate team but also to foster a customer-focused culture that drives success across our iconic brands.

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Contact Details:

Musgrave Group Plc Recruitment Team

We think you need these skills to ace Post Office Assistant

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Team Collaboration
Teamwork