At a Glance
- Tasks: Join our team to deliver exceptional post office services and assist customers.
- Company: Musgrave, a leading family-owned business with a rich heritage in food innovation.
- Benefits: Weekly pay, discounts, enhanced maternity/paternity pay, and career development opportunities.
- Other info: Flexible part-time role with opportunities for growth and learning.
- Why this job: Be part of a supportive team making a positive impact in your community.
- Qualifications: GCSE Maths and English, or relevant experience in customer service.
The predicted salary is between 12 - 13 £ per hour.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one-in-three people in Ireland through 18market leading food and beverage brands that include Super Valu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens.
We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business.
As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
We are now inviting applications for the position of Post Office Assistant at Super Valu Omagh.
The role is part time, 20 hours, permanentcontract. The successful candidate must be flexible to work days and weekends.
This type of role will have an agreed shift pattern set within the store opening hours.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview.
Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements.
The Role
Work as part of the instore post office team to deliver an exceptional service for our customers, whilst maximising post office services and upselling products, as appropriate.
You will also have to cover as a General Assistant on the shop flooras and when required.
Responsibilities
- Processing bill payments, lodgements, and other services applicable to the post office running.
- Processing mail, parcels, and other related postal services.
- Reporting and balancing of your own stock unit and safe daily.
- Ability to demonstrate knowledge of post office services in compliance with financial standards and authority guidelines.
- Adherence to the company’s store operating procedures applicable to the running of the post office.
- Preparing and processing banking via the appropriate external services, as and when required.
- You may be required to carry out shop floor, till or administrative duties, with appropriate training, as and when required as part of this role.
What is in it for you?
- Work as part of an amazing team
- Weekly pay
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Discount card for store shopping, for you and a nominated user
- Learning and development opportunities for career progression.
- Exclusive post office uniform
- As well as extra discounts on days out, cinema tickets and much more.
- #LI-DNP
- Role Criteria
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in a Post Office role/ similar role/ customer service role
- Previous experience of working in a team
- Working knowledge of the Horizon System
- Experience working with Post Office Systems
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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Post Office Assistant in Omagh employer: Musgrave Group Plc
Musgrave is an exceptional employer, offering a dynamic and collaborative work environment where your contributions directly impact local communities. With a strong commitment to career development and innovation, employees enjoy numerous opportunities for personal and professional growth while being part of a legacy that values sustainability and community engagement. Located in Belfast, the role of Customer Service Retail Supervisor not only allows you to lead a passionate team but also to foster a customer-focused culture that drives success across our iconic brands.
StudySmarter Expert Advice🤫
We think this is how you could land Post Office Assistant in Omagh
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Musgrave Group Plc, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Post Office Assistant in Omagh
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Musgrave Group Plc that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Musgrave Group Plc will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Musgrave Group Plc and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Musgrave Group Plc
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Musgrave Group Plc, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Musgrave Group Plc!
