At a Glance
- Tasks: Lead a store team, manage operations, and drive sales while ensuring excellent customer service.
- Company: Join Musgrave, a family-owned business with 140 years of heritage in food innovation.
- Benefits: Enjoy competitive salary, bonus scheme, 30 days holiday, and employee discounts.
- Other info: We value diversity and support your growth with learning and development opportunities.
- Why this job: Make a positive impact in your community while developing your leadership skills.
- Qualifications: 2 years of management experience in retail and GCSE Maths and English.
The predicted salary is between 24885 - 30415 £ per year.
Musgrave is one of the Europe's most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.
Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include Super Valu, Centra, Frank and Honest and Musgrave Market Place.
We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.
We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens.
We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business.
As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
We are now inviting applications for the position of ( Store Manager to cover Mid Ulster, Co.
Londonderry ).
The successful candidate must be flexible to work days, evenings and weekends.
This type of role will have an agreed shift pattern set within the store opening hours.
Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview.
Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements. (add specific shift patterns if required).
The role
To manage the daily operation of a company owned store or number of stores ensuring policies, procedures and brand are implemented effectively.
This will include but is not limited to; managing colleagues and assets, ensuring legal compliance and excellent levels of service to our customers as well as maximisation of sales and net profit.
- What you'll be doing
- Achieve, improve and work to stretch your agreed KPI targets.
- Maximise store sales through stock positioning, managing and co-ordinating in-store and national promotions with a touch of flair, whilst ensuring full brand and range guideline adherence.
- Maximise gross margin by active management of store layouts, range, and own label participation as per the company procedures.
- Management, planning and organising of quarterly stock takes.
- Set and control overhead costs including rostering, ensuring controllable costs are within agreed targets, and proactively work on cost savings.
- To achieve and maintain consistently high overall store standards in line with auditing standards.
- Keep, customers, colleagues and third parties safe by ensuring legal compliance in store through management of food safety, council and health and safety compliance.
- Attract and retain talent through effective recruitment campaigns with the support of resourcing, ensuring fair employment compliance throughout all processes.
- People management of your colleagues including but not limited to; maintaining a colleague base to agreed levels, company policy and procedure adherence, absence management, performance management and effective use of the company disciplinary and grievance procedures, as required.
- Engagement and motivation of your colleagues, using effective communication, coaching and leadership to unlock their potential.
Whilst ensuring action is taken to maintain and/or improve store annual engagement survey.
- Work to achieve and maintain links with local communities and charity partners, keeping things local and at the heart of the community.
What's in it for you?
- A competitive salary and bonus scheme
- A competitive holiday package with 30 days per year (including public holidays, pro rata for part time)
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Share scheme, eligibility applies.
- Discount Card for in marketplace or store shopping, you decide.
- Save for your future with our company pension scheme.
- Learning and development if you want to progress within the company.
- As well as extra discounts on days out, cinema tickets and much more.
What we're looking for
- A min. of 2 years recent experience in convenience store at Store Manager level and or at least 2 years recent management experience in a supermarket environment at Store Manager level
- GCSE Maths and English, Grade C or above (or equivalent) and or further education in related discipline e. g. management/supervisory qualification
- Proven experience in the areas of stock control, people management, cost control, local marketing, HACCP implementation, and security
- Demonstrate managing a team
- Working knowledge of Microsoft excel packages.
- Post Office, off licence, forecourt experience
- Good knowledge of food safety practices
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates.
If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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Store Manager in Newtownards employer: Musgrave Group Plc
Musgrave is an exceptional employer, offering a dynamic and collaborative work environment where your contributions directly impact local communities. With a strong commitment to career development and innovation, employees enjoy numerous opportunities for personal and professional growth while being part of a legacy that values sustainability and community engagement. Located in Belfast, the role of Customer Service Retail Supervisor not only allows you to lead a passionate team but also to foster a customer-focused culture that drives success across our iconic brands.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Newtownards
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Musgrave Group Plc, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Musgrave Group Plc!
We think you need these skills to ace Store Manager in Newtownards
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Musgrave Group Plc, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Musgrave Group Plc and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Musgrave Group Plc that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Musgrave Group Plc
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
