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- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a family-owned business with a rich 140-year heritage in food innovation.
- Benefits: Enjoy weekly pay, discounts, and opportunities for career growth in a supportive team.
- Other info: Flexible shifts available; we welcome diverse candidates and support your growth.
- Why this job: Be part of a community-focused company making a positive impact while developing your skills.
- Qualifications: GCSE Maths and English at Grade C or above, or relevant experience in retail.
The predicted salary is between 20000 - 25000 £ per year.
Musgrave is one of Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 15 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too. Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive.
We are now inviting applications for the position of General Assistant, Supervalu Newcastle, County Down. The role is full time 37.5 hour, permanent contract. The successful candidate must be flexible to work days, evenings, and weekends. This type of role will have an agreed shift pattern set within the store opening hours. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at the interview. Candidates must be able to travel to the Store via car, public transport or other to fulfil shift requirements.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and third parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme.
- Discount card for store shopping, for you and one nominated user.
- Learning and development opportunities for career progression.
- Company uniform.
- Extra discounts on days out, cinema tickets and much more.
Role Criteria
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in the grocery sector/ similar retail role/ customer service role.
- Previous experience of working in a team.
- Must be over the age of 18 as the successful candidate will support in the Off licence as and when required.
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
General Assistant in Newcastle employer: Musgrave Group Plc
Contact Detail:
Musgrave Group Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Newcastle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Musgrave and its brands. Understanding their values and mission will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a General Assistant role and rehearse your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your relevant experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. A neat appearance shows that you take the opportunity seriously and are ready to represent Musgrave well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. And remember, apply through our website for the best chance!
We think you need these skills to ace General Assistant in Newcastle
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the General Assistant role at Musgrave. Highlight any relevant experience in customer service or retail, and don’t forget to mention your flexibility with shifts – it’s a big plus for us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Musgrave Group Plc
✨Know the Company
Before your interview, take some time to research Musgrave and its brands. Understand their commitment to sustainability and community support. This will not only show your interest in the company but also help you align your answers with their values.
✨Showcase Your Customer Service Skills
As a General Assistant, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlighting these moments will demonstrate that you understand the importance of providing an exceptional shopping experience.
✨Be Ready for Flexibility
Since the role requires flexibility in working hours, be prepared to discuss your availability openly. Think about how you can accommodate different shifts and express your willingness to adapt to the store's needs during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.