Lead Customer Experience & Retail Operations Supervisor

Lead Customer Experience & Retail Operations Supervisor

Full-Time No working from home possible
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At a Glance

  • Tasks: Lead the checkout team and ensure exceptional customer service in a busy retail environment.
  • Company: Musgrave Group Plc, a dynamic retail company in Belfast.
  • Benefits: Competitive salary, staff discounts, and opportunities for career advancement.
  • Other info: Fast-paced environment with a focus on personal growth and team success.
  • Why this job: Be a leader in creating memorable shopping experiences and developing your team.
  • Qualifications: Experience in retail management and a passion for customer service.

Musgrave Group Plc in Belfast is seeking a Customer Service & Retail Supervisor to lead the checkout team and drive outstanding service in a busy store. You will support HR policy implementation and payroll/shift operations while maintaining a customer‑first culture.

The role emphasizes leadership, KPI attainment, and staff development, with a focus on safeguarding assets, training, and efficient queue management in a fast-paced retail environment.

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Lead Customer Experience & Retail Operations Supervisor employer: Musgrave Group Plc

Musgrave is an exceptional employer, offering a dynamic and collaborative work environment where your contributions directly impact local communities. With a strong commitment to career development and innovation, employees enjoy numerous opportunities for personal and professional growth while being part of a legacy that values sustainability and community engagement. Located in Belfast, the role of Customer Service Retail Supervisor not only allows you to lead a passionate team but also to foster a customer-focused culture that drives success across our iconic brands.

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Contact Details:

Musgrave Group Plc Recruitment Team