At a Glance
- Tasks: Lead commercial growth and develop visitor experiences at Ullapool Museum.
- Company: Ullapool Museum Trust, a community-focused heritage organisation.
- Benefits: Part-time role with competitive salary and annual increase.
- Other info: Flexible hours with opportunities for networking and professional growth.
- Why this job: Make a real impact on local heritage and tourism while growing your career.
- Qualifications: Experience in tourism or commercial development, strong communication skills.
The predicted salary is between 12224 - 12224 £ per year.
Working Hours: Part Time
Contract: 36 Months
Salary: £30,810 pro rata (£12,224 pa) (3% annual increase)
Location: Ullapool, Highland
Closing date: 22/06/2026
About the Role
Ullapool Museum tells the story of Lochbroom’s rich cultural and social history, housed within a beautiful Grade A listed building designed by Thomas Telford. As a community rooted heritage organisation, the museum is expanding its reach through new visitor markets, including cruise tourism and the wider travel trade sector. We are now seeking a proactive and commercially minded individual to help us grow and sustain new income streams.
Role Purpose
The Commercial Development Manager will lead on developing, managing, and growing Ullapool Museum’s commercial opportunities, with a particular focus on cruise tourism, travel trade partnerships, and other emerging income streams. The postholder will ensure that the museum maximises visitor engagement and revenue while maintaining high quality experiences aligned with our heritage values.
Key Responsibilities
- Cruise Tourism Development
- Coordinate all cruise related activity, acting as the primary contact for cruise operators, shore excursion companies, and port agents.
- Develop and deliver tailored visitor experiences, including packages, events, retail offers, and enhanced services for cruise passengers.
- Collect and analyse cruise visitor data to inform growth and improvements.
- Travel Trade & Partnerships
- Proactively build relationships with tour operators, travel agents, destination management companies, and group travel organisers.
- Assist in developing trade ready products, packages, and pricing to attract group visits and bespoke tours.
- Represent Ullapool Museum at travel trade events, meetings, and networking opportunities.
- Maintain an up-to-date database of travel trade contacts and nurture ongoing partnerships.
- Income Generation & Commercial Growth
- Identify and develop new commercial opportunities aligned with the museum’s mission (e.g., admissions, retail, events, experiences, venue hire).
- Work with the Museum Director to develop and implement a commercial strategy.
- Support improvements to the museum shop, online sales, and merchandising.
- Explore opportunities for grants or sponsorship that support commercial development activity.
Person Specification
- Experience in tourism, heritage, visitor attractions, travel trade, or commercial development.
- Strong communication and relationship building skills.
- Proven ability to coordinate projects and deliver high quality visitor experiences.
- A proactive, organised, and entrepreneurial approach to generating revenue.
- Ability to work independently and as part of a small team.
- Flexibility to work occasional evenings, weekends, or cruise days as required.
- Experience working with cruise tourism or group travel operators.
- Knowledge of the heritage sector or cultural tourism.
- Marketing or sales experience.
- Understanding of the local area and its cultural heritage.
How to Apply
Please send your CV and a covering letter outlining how your skills and experience make you suitable for this position to:
Commercial Development Manager at Ullapool Museum Trust Closing date: 22 June, 2026 Salary: £30[...] employer: Museums Galleries Scotland
Ullapool Museum Trust is an exceptional employer, offering a unique opportunity to work in a vibrant community-focused heritage organisation nestled in the stunning Highlands. With a commitment to employee growth and development, we provide a supportive work culture that values creativity and innovation, alongside competitive benefits including a 3% annual salary increase. Join us in shaping the future of Ullapool Museum as we expand our reach and enhance visitor experiences in a picturesque setting.
Contact Details:
Museums Galleries Scotland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Development Manager at Ullapool Museum Trust Closing date: 22 June, 2026 Salary: £30[...]
✨Get in on Local Events
In the travel and tourism industry, local events are golden opportunities to meet potential employers. Attend tourism fairs, travel expos, and local meetups where you can connect with companies looking for part-time help. Bring a smile and business cards—you never know who you'll chat with!
✨Hit Up Travel Agencies
Don't just apply online—walk into local travel agencies or tourism offices! You can showcase your enthusiasm in person and make a memorable first impression. Bring your CV and chat about your passion for travel; you’ll stand out more than a standard applicant.
✨Join Travel & Tourism Communities
Dive into online communities related to travel and tourism. Platforms like Facebook Groups, Reddit, and Meetup are great for finding part-time gigs and mentorship. Plus, connecting with folks in the industry can lead to insider info about job openings that aren't publicly advertised.
✨Keep an Eye on Seasonal Hiring Trends
Many travel companies ramp up hiring during peak tourist seasons. Be proactive and start applying a month or two ahead of busy periods, like summer or holidays. Also, keep an eye on Museums Galleries Scotland for updates on part-time roles—they often look for passionate individuals to join their team during these high-demand times.
We think you need these skills to ace Commercial Development Manager at Ullapool Museum Trust Closing date: 22 June, 2026 Salary: £30[...]
Some tips for your application 🫡
Show Off Your Travel Experience:In the travel and tourism industry, your personal travel experiences can really set you apart. In your CV, highlight any destinations you've visited, special skills you've learned abroad, or even unique cultural experiences that can show your passion for travel. This not only adds a personal touch but also demonstrates your enthusiasm for the role at Museums Galleries Scotland.
Tailor Your Cover Letter to the Role:Since this is a part-time role, let us know how it fits into your plans. In your cover letter, explain why you're looking for part-time work at Museums Galleries Scotland and what you hope to gain from the experience. It's also a good idea to mention any relevant customer service experience, as that's super important in this field!
Highlight Local Knowledge:Working in travel and tourism often means guiding clients through their experiences, so demonstrating your knowledge of local attractions or hidden gems is key. If you've got any local certifications or have worked with tourism boards, make sure to include those details in your CV.
Keep It Flexible:Since part-time roles often come with varied hours, in your application, be sure to mention your availability. Employers at Museums Galleries Scotland will appreciate knowing when you can work. A little flexibility can go a long way in this industry!
How to prepare for a job interview at Museums Galleries Scotland
✨Know Your Destinations
For a role in travel-tourism, it’s essential to have a good grasp of popular destinations and trends. Brush up on travel hotspots, local customs, and emerging travel preferences—this will show that you aren't just passionate but also informed.
✨Customer Scenarios Practice
Expect to handle customer-centred questions, as part-time roles often involve direct interaction with clients. Think about common travel queries or issues and practice your responses. How would you handle a booking change or a complaint? Let’s show them you can think on your feet!
✨Flexible Schedule Enthusiasm
Since this is a part-time gig, it’s likely they’ll want someone who’s adaptable with their hours. Be honest about your availability, and maybe even show off your eagerness to take on different shifts or tasks—a big plus in the dynamic travel industry!
✨Portfolios of Experiences
While portfolios aren't as common in tourism, if you’ve previously organised trips, internships, or even participated in travel blogging or vlogging, bring that along. Share any interesting itineraries or recommendations you’ve created—they add a personal touch and showcase your enthusiasm.
