Events Manager

Overview

Experience & Operations roles are vital to this mission.

You’ll be part of a team that ensures every visitor feels welcome, every event runs seamlessly, and every corner of the museum hums with life.

As Events Manager, you’ll help create experiences that are vibrant, inclusive, and unforgettable, shaping how thousands of people encounter London every day.

The Events Manager is responsible for the hands-on planning and delivery of a diverse range of events, from corporate hires to public programmes.

You will be directly engaged in every step, ensuring seamless execution, safety, and exceptional guest experiences.

Working closely with the Senior Events Manager and other Events Managers, you will be a visible, proactive presence on the ground, ensuring each event is delivered to the highest standard, while fostering a positive, solution-focused approach.

Previous experience of working in a museum is not required, and you do not need to have any academic qualifications.

This role suits someone who enjoys turning a creative event vision into reality, with a keen eye for detail.

We are looking for someone with experience of delivering large, complex or high-profile unique events within a public-facing venue, with a strong focus on ensuring an excellent visitor experience, working knowledge of health and safety legislation, and event compliance requirements, and excellent organizational and problem-solving skills, with the ability to manage multiple events while navigating tight timelines and complex logistics.

Responsibilities

• Plan and deliver a diverse range of events, from corporate hires to public programmes, ensuring safety, accessibility, and exceptional guest experiences.
• Coordinate with the Senior Events Manager and other team members; be a visible, proactive presence on the ground during events.
• Manage multiple events simultaneously, navigating tight timelines and complex logistics to deliver high-quality outcomes.
• Ensure compliance with health and safety legislation and event-related requirements.

Qualifications

• Experience delivering large, complex, or high-profile events within a public-facing venue.
• Strong focus on visitor experience and customer service.
• Excellent organizational and problem-solving skills.
• Ability to work under tight timelines and manage multiple events concurrently.
• Working knowledge of health and safety legislation and event compliance requirements.
• Previous museum experience is not required.

How to apply

• For more information about this role, see the Job Description (Person Specification) we shortlist against.
• For context about the role, see the attached Events Manager Info Pack.
• To learn about working at London Museum and application tips, visit: https://www. londonmuseum. org. uk/about/careers/
• Applications are via our online recruitment system.
• Closing date: Wednesday 22 July 2026. Shortlisted applicants will be invited to an interview on Thursday 6 or Friday 7 August 2026.

Important: If shortlisted, you will be asked questions to help us understand how you meet the essential person specification criteria and to demonstrate museum behaviours.

A short task may be part of the process.

London Museum is committed to being an equitable and inclusive employer and to becoming representative of the diversity of London.

We particularly welcome applications from Global Majority backgrounds, who are currently under-represented in our organisation.

We also welcome applications from disabled people, as we’re a Disability Confident Leader and are committed to recruiting, retaining and developing disabled people.

National Museum Directors' Council, National Museums Liverpool, World Museum, William Brown Street, Liverpool, L3 8EN

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