At a Glance
- Tasks: Manage front desk operations, schedule appointments, and provide excellent customer service.
- Company: Join MUSC Community Physicians, a leader in rural healthcare.
- Benefits: Enjoy health insurance, paid time off, flexible schedules, and tuition reimbursement.
- Other info: Dynamic work environment with opportunities for professional growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: High school diploma or equivalent; patient care experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.
Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration and documentation. Schedule interpreters for clients. Retrieve billing charges.
Responsibilities
- Provide constant and efficient operations of the physician medical office.
- Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections.
- Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.
- Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.
Minimum Education And Experience
High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.
Benefits
- Health, dental, vision, and life insurance
- Employer Sponsored Retirement Plan
- Paid time off and extended sick leave
- Paid Parental Leave
- Disability insurance plan options
- Continuous professional and clinical training
- Competitive pay
- Annual Merit Increase
- Wellbeing resources
- Tuition Reimbursement
- Employee perks and discounts
- Employee referral program
- Flexible schedule options
- Certification incentive program
Physical Requirements
- Ability to perform job functions while standing and sitting.
- Ability to perform job functions while walking and climb stairs.
- Ability to work from elevated areas.
- Ability to work in confined/cramped spaces.
- Ability to perform job functions from kneeling positions.
- Ability to bend and twist at the waist.
- Ability to squat and perform job functions.
- Ability to perform gross motor activities with fingers and hands.
- Ability to perform firm grasping with fingers and hands.
- Ability to reach overhead.
- Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
- Ability to use lower extremities for balance and coordination.
- Ability to reach in all directions.
- Ability to lift and carry 50 lbs. unassisted.
- Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted.
- Ability to lift from 36" to overhead 25 lbs.
- Ability to exert up to 50 lbs. of force.
- Ability to maintain 20/40 vision, corrected, in one eye or with both eyes.
- Ability to see and recognize objects close at hand or at a distance.
- Ability to match or discriminate between colors.
- Ability to determine distance/relationship between objects; depth perception.
- Ability to maintain hearing acuity, with correction.
- Ability to perform gross motor functions with frequent fine motor movements.
- Ability to deal effectively with stressful situations.
- Ability to work rotating shifts.
- Ability to work overtime as required.
- Ability to work in a latex safe environment.
- Ability to maintain tactile sensory functions.
- Ability to maintain good olfactory sensory function.
- Ability to be qualified physically for respirator use, initially and as required.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
Medical Office Assistant (MCP) employer: MUSC Health
Contact Detail:
MUSC Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Office Assistant (MCP)
✨Tip Number 1
Get to know the clinic! Research MUSC Community Physicians and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering multiline telephones, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with handling calls and scheduling appointments.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've handled difficult situations or provided excellent service in the past. This is key for a role that involves patient interaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can keep track of your application status easily. Don’t miss out on this opportunity!
We think you need these skills to ace Medical Office Assistant (MCP)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Medical Office Assistant role. Highlight your relevant experience in patient care and administrative tasks, as this will show us that you understand what we're looking for.
Show Off Your Skills: Don’t forget to mention any specific skills that relate to the job, like scheduling appointments or handling billing. We want to see how you can contribute to our team right from the start!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. This helps us quickly see why you’d be a great fit for the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at MUSC Health
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Medical Office Assistant. Familiarise yourself with tasks like scheduling appointments, handling billing, and managing patient records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Skills
Since this position involves a lot of interaction with patients, it's crucial to demonstrate your customer service skills. Think of examples from your past experiences where you handled difficult situations or provided excellent service. Be ready to share these stories during the interview.
✨Prepare for Common Interview Questions
Anticipate questions related to your experience in healthcare settings, such as how you manage multiple tasks or deal with stressful situations. Practising your responses can help you articulate your thoughts clearly and show that you're prepared for the challenges of the job.
✨Dress the Part
First impressions matter! Dress professionally for your interview to convey that you take the opportunity seriously. A neat and tidy appearance will reflect your understanding of the importance of professionalism in a medical environment.