Medical Office Assistant (MCP)
Medical Office Assistant (MCP)

Medical Office Assistant (MCP)

Elgin Full-Time No home office possible
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At a Glance

  • Tasks: Manage front desk operations, schedule appointments, and provide excellent customer service.
  • Company: Join MUSC Health, a leading healthcare provider in South Carolina.
  • Benefits: Enjoy health insurance, paid time off, tuition reimbursement, and flexible schedules.
  • Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
  • Qualifications: High school diploma or equivalent; experience in patient care is a plus.
  • Other info: Dynamic work environment with opportunities for professional growth.

Overview

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.

Job Description

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, correction systems. Answer multiline telephones. Take payments from clients for clinical services. Complete client registration, and documentation. Schedule interpreters for clients. Retrieve billing charges.

Details

  • Entity: MUSC Community Physicians (MCP)
  • Worker Type: Employee
  • Worker Sub-Type: Regular
  • Cost Center: CC001831 MCP – Kershaw Urgent Care At Elgin
  • Pay Rate Type: Hourly
  • Pay Grade: Health-19
  • Scheduled Weekly Hours: 20

Responsibilities

  • Provide constant and efficient operations of the physician medical office.
  • Duties to include scheduling, patient registration, telephone triage, medical records, billing, and collections.
  • Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling.
  • Position also involves customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Minimum Education And Experience

  • High school diploma or equivalency plus one year of patient care experience in a health care facility; or a Certified Nursing Assistant; or successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training; or EMT or Paramedic certification; or a Bachelor’s degree.

Required Licensure, Certifications, Registrations

  • N/A

Benefits

  • Health, dental, vision, and life insurance
  • Employer Sponsored Retirement Plan
  • Paid time off and extended sick leave
  • Paid Parental Leave
  • Disability insurance plan options
  • Continuous professional and clinical training
  • Competitive pay
  • Annual Merit Increase
  • Wellbeing resources
  • Tuition Reimbursement
  • Employee perks and discounts
  • Employee referral program
  • Flexible schedule options
  • Certification incentive program

Physical Requirements

  • Ability to perform job functions while standing and sitting. Ability to perform job functions while walking and climb stairs. Ability to work from elevated areas. Ability to work in confined/cramped spaces. Ability to perform job functions from kneeling positions. Ability to bend and twist at the waist. Ability to squat and perform job functions. Ability to perform gross motor activities with fingers and hands. Ability to perform firm grasping with fingers and hands. Ability to reach overhead. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to use lower extremities for balance and coordination. Ability to reach in all directions. Ability to lift and carry 50 lbs. unassisted. Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. Ability to lift from 36\” to overhead 25 lbs. Ability to exert up to 50 lbs. of force. Examples include: To transfer a 100 lb. patient that cannot assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force are needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force are required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. Ability to see and recognize objects close at hand or at a distance. Ability to match or discriminate between colors. Ability to determine distance/relationship between objects; depth perception. Ability to maintain hearing acuity, with correction. Ability to perform gross motor functions with frequent fine motor movements. Ability to deal effectively with stressful situations. Ability to work rotating shifts. Ability to work overtime as required. Ability to work in a latex safe environment. Ability to maintain tactile sensory functions. Ability to maintain good olfactory sensory function. Ability to be qualified physically for respirator use, initially and as required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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Medical Office Assistant (MCP) employer: MUSC Health

MUSC Health is an exceptional employer that prioritises the well-being and professional growth of its employees. With a supportive work culture, comprehensive benefits including health insurance, paid time off, and tuition reimbursement, staff are encouraged to thrive in their roles while making a meaningful impact in the healthcare community of South Carolina. The opportunity to work alongside passionate individuals in a dynamic environment makes MUSC Health a rewarding place to build your career as a Medical Office Assistant.
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Contact Detail:

MUSC Health Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Medical Office Assistant (MCP)

Tip Number 1

Get to know the company! Research MUSC Health and understand their values and mission. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing that Medical Office Assistant role.

Tip Number 3

Practice makes perfect! Prepare for common interview questions related to patient care and administrative tasks. Role-play with a friend or use online resources to get comfortable with your responses.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the MUSC Health team. Don’t miss out on this opportunity!

We think you need these skills to ace Medical Office Assistant (MCP)

Patient Registration
Appointment Scheduling
Telephone Triage
Medical Records Management
Billing and Collections
Customer Service
Message Distribution
Referrals Management
Administrative Skills
Multiline Telephone Operation
Cash Management
Interpersonal Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Medical Office Assistant role. Highlight any relevant experience in healthcare, especially if you've worked in patient care or administrative roles before. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at MUSC Health and how your background makes you a great fit for the team. Keep it friendly and professional!

Showcase Your Customer Service Skills: Since this role involves a lot of interaction with patients, make sure to highlight your customer service experience. Share examples of how you've handled challenging situations or provided excellent service in the past. We love a good story!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it’s super easy to navigate. We can’t wait to see your application!

How to prepare for a job interview at MUSC Health

Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Medical Office Assistant. Familiarise yourself with tasks like scheduling appointments, handling billing, and managing patient records. This will help you answer questions confidently and show that you're genuinely interested in the role.

Practice Common Interview Questions

Prepare for typical interview questions related to customer service and healthcare scenarios. Think about how you would handle difficult patients or manage multiple tasks at once. Practising your responses will help you articulate your thoughts clearly during the interview.

Showcase Your Soft Skills

As a Medical Office Assistant, strong communication and organisational skills are key. Be ready to share examples from your past experiences where you've demonstrated these skills. Highlighting your ability to work well under pressure and maintain a positive attitude will set you apart.

Dress the Part

First impressions matter! Dress professionally for your interview, as this reflects your seriousness about the position. Opt for smart attire that aligns with the healthcare environment, ensuring you look polished and ready to represent the clinic.

Medical Office Assistant (MCP)
MUSC Health
Location: Elgin

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