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- Tasks: Manage maintenance requests and coordinate with engineers for efficient service delivery.
- Company: Join a growing facilities management organisation in Lanarkshire.
- Benefits: Ongoing contract, competitive salary, and stable work environment.
- Why this job: Be the key player in ensuring smooth operations and excellent service.
- Qualifications: Experience in administration, strong organisational and communication skills required.
- Other info: Immediate start available with opportunities for career growth.
The predicted salary is between 21600 - 37800 £ per year.
Murray Recruitment are recruiting Helpdesk Administrators for our client based in Lanarkshire. This is an excellent opportunity to join a well-established and growing facilities management organisation in a key administrative role. These positions are offered on an ongoing contract basis, providing stability and the chance to play a vital role in coordinating and managing maintenance and repair works efficiently.
Key Responsibilities:
- Handling incoming maintenance requests, accurately logging and prioritising tasks based on urgency.
- Overseeing scheduling by coordinating engineers, subcontractors, and necessary resources.
- Maintaining up-to-date records and tracking ongoing and completed works.
- Assisting with procurement through raising purchase orders for materials, equipment, and subcontractor services.
- Acting as the first point of contact for clients, engineers, and subcontractors, ensuring clear and professional communication.
- Monitoring job progress to meet deadlines and proactively managing any delays.
- Supporting reporting by compiling information on job completion, performance, and service delivery.
Skills & Experience:
- Proven experience in a similar administrative role, ideally within facilities management or a related sector.
- Strong organisational skills with the ability to manage multiple priorities effectively.
- Excellent communication skills, both verbal and written.
- Confident using job management systems, databases, and Microsoft Office applications.
- High attention to detail for accurate data entry and record keeping.
- Ability to work under pressure in a fast-paced environment.
- Proactive, solutions-focused approach with a commitment to excellent service delivery.
Offering:
- Contract Type: Ongoing contract
- Salary: Up to £27,000 per annum
- Hours: Monday to Friday, 40 hours per week (varied shifts between 8am – 5pm)
- Location: Lanarkshire
- Immediate start available
Helpdesk Administrator in Uddingston employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Administrator in Uddingston
✨Tip Number 1
Get your networking game on! Reach out to people in the facilities management sector, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews like a pro! Research the company and its values, and think about how your skills match their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your organisational skills! When you get the chance to discuss your experience, highlight specific examples of how you've managed multiple tasks or projects. This will demonstrate that you’re ready to handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Helpdesk Administrator in Uddingston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Helpdesk Administrator role. Highlight your experience in facilities management and any relevant administrative skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've handled maintenance requests or managed schedules in the past. Let us know what makes you tick!
Show Off Your Communication Skills: Since you'll be the first point of contact for clients and engineers, it's crucial to demonstrate your excellent communication skills. Whether it's in your CV or cover letter, make sure we can see your ability to convey information clearly and professionally.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep everything organised. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Murray Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Helpdesk Administrator role. Familiarise yourself with the key responsibilities like handling maintenance requests and coordinating schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be ready to share examples from your past experiences where you've successfully managed multiple priorities. Think of specific situations where you juggled tasks effectively, as this will highlight your ability to thrive in a fast-paced environment.
✨Communicate Clearly and Confidently
As the first point of contact for clients and subcontractors, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewer about their communication processes, which shows your proactive approach.
✨Demonstrate Your Tech Savvy
Being confident with job management systems and Microsoft Office is crucial. Brush up on your skills and be prepared to discuss any relevant software you've used in previous roles. If you can, mention how you've used technology to improve efficiency or track progress in your past jobs.
