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- Tasks: Coordinate maintenance schedules and liaise with engineers and subcontractors.
- Company: Join a leading Facilities Management provider in Glasgow.
- Benefits: Full-time role with opportunities for career growth and development.
- Why this job: Be a key player in a dynamic service desk team making a real difference.
- Qualifications: Strong organisational skills and ability to communicate effectively.
- Other info: Fast-paced environment with a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
Murray Recruitment are recruiting a Service Desk Coordinator for our client based in Glasgow.
Role Overview: This is a fantastic opportunity to join a UK-leading Facilities Management provider as a key member of their busy service desk team. This is a full-time, office-based role reporting to the Service Desk Manager and Supervisor.
The successful candidate will be responsible for managing the planned preventative maintenance (PPM) process, ensuring contractual priorities and deadlines are met through efficient coordination with engineers and subcontractors.
Key Responsibilities:
- Schedule and plan planned maintenance works.
- Liaise with subcontractors to arrange PPMs.
- Communicate with customers to confirm visits and access requirements.
- Conduct PPM reviews to ensure compliance with standards and client specifications.
- Manage general PPM administration, including asset changes and contract updates.
- Provide cover for the wider Service Desk team during absence.
Service Desk Co-Ordinator employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Co-Ordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their service desk team. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Service Desk Coordinator, you'll need to liaise with engineers and customers. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Service Desk Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that matches the Service Desk Coordinator role. We want to see how your skills align with managing PPM processes and coordinating with engineers.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how your background makes you a perfect fit for our busy service desk team.
Showcase Your Communication Skills: Since you'll be liaising with subcontractors and customers, it's crucial to demonstrate your communication skills in your application. We love candidates who can convey information clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Murray Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Desk Coordinator. Familiarise yourself with the planned preventative maintenance (PPM) process and be ready to discuss how you would manage scheduling and liaising with subcontractors.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with customers and subcontractors, prepare examples that highlight your ability to convey information clearly and effectively. Think about times when you successfully managed customer expectations or resolved issues through effective communication.
✨Demonstrate Your Organisational Skills
Being organised is key in this role. Bring up specific instances where you’ve successfully managed multiple tasks or projects simultaneously. You could even mention tools or methods you use to stay organised, as this will show you’re proactive and prepared.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the company culture, and how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.
