At a Glance
- Tasks: Coordinate breakdown repairs and provide top-notch administrative support.
- Company: Dynamic recruitment agency in Glasgow with a growing team.
- Benefits: Competitive salary, 20 days annual leave, and discounted gym membership.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Experience in scheduling or service desk roles with strong customer service abilities.
- Other info: Permanent, full-time office-based position with great career growth potential.
The predicted salary is between 30000 - 42000 £ per year.
A recruitment agency is seeking a Service Administrator in Glasgow. This permanent, full-time role involves supporting the Senior Support Administrator in coordinating breakdown repairs, ensuring timely completion while delivering comprehensive administrative support.
Candidates should have experience in scheduling or service desk roles and possess strong customer service skills.
The role offers a competitive salary, 20 annual leave days, and other benefits including discounted gym membership. Office-based position in a growing team.
Service Desk Coordinator — Scheduling & Support Excellence in Glasgow employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Coordinator — Scheduling & Support Excellence in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the service desk or scheduling field. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching common questions for service desk roles. We can help you with mock interviews to boost your confidence and ensure you nail those tricky scenarios.
✨Tip Number 3
Show off your customer service skills during the interview! Share specific examples of how you've handled tough situations or gone above and beyond for clients. It’s all about demonstrating your value.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and we’ll keep you updated on your application status. Plus, it shows you’re serious about joining our growing team.
We think you need these skills to ace Service Desk Coordinator — Scheduling & Support Excellence in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in scheduling or service desk roles. We want to see how your skills align with the Service Desk Coordinator position, so don’t be shy about showcasing your customer service expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've successfully coordinated tasks or supported a team in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially in a role that involves coordinating breakdown repairs and administrative support.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Murray Recruitment
✨Know Your Stuff
Make sure you understand the ins and outs of service desk roles and scheduling. Brush up on your knowledge about breakdown repairs and how to manage them efficiently. This will show that you're not just interested in the role, but that you’re also prepared to hit the ground running.
✨Show Off Your Customer Service Skills
Since this role requires strong customer service skills, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the tools they use for scheduling, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
✨Dress the Part
Even though it’s an office-based position, first impressions matter. Dress smartly to convey professionalism. It doesn’t have to be overly formal, but looking polished can boost your confidence and set a positive tone for the interview.