At a Glance
- Tasks: Coordinate customer service and engineering support while managing multiple priorities.
- Company: Join a well-established organisation in the specialist technical services sector.
- Benefits: Enjoy 31 days holiday, performance bonuses, and a company pension scheme.
- Other info: Great career progression opportunities in an employee-owned business.
- Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
- Qualifications: Previous admin experience and strong Microsoft Office skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Murray Recruitment are recruiting a Business Support Administrator for our client based in Glasgow. This is an exciting opportunity to join a growing and well-established organisation operating within a specialist technical services environment, supporting customers and operational teams across the UK.
Working as part of the Business Support team, the successful candidate will play a key role in ensuring the smooth coordination of customer service, engineering support, and administrative operations. This position requires a proactive and organised individual who thrives within a fast-paced environment and can effectively manage multiple priorities while delivering a high standard of customer service.
- Respond to customer, engineer, and subcontractor enquiries via telephone and email, ensuring queries are resolved efficiently.
- Coordinate engineer and subcontractor attendance for reactive callout and breakdown works in line with customer requirements.
- Raise purchase orders for materials and subcontractor services as required.
- Allocate and issue tasks to mobile service engineers through the IFS system.
- Identify and organise materials, subcontractor services, and plant hire requirements for planned maintenance works.
- Collate and verify engineer timesheets for payroll and costing purposes.
- Maintain and update company systems including IFS, PeopleHR, and Assure H&S.
- Order stationery, PPE, and office supplies as required.
- Provide general office administration support including scanning, mail handling, travel booking, and document management.
Previous experience within an administrative or business support role is essential. Experience within a field services, engineering, or facilities environment would be advantageous. Strong proficiency in Microsoft Word and Excel is required.
Monday to Thursday 8.30am – 5.00pm, Friday 8.30am – 4.00pm.
Benefits include:
- Annual performance-related bonus scheme
- 31 days holiday inclusive of public holidays
- Company pension scheme
- Life insurance
- Employee discount programme
- Referral bonus scheme
- On-site parking
- Sick pay scheme
- Opportunity to join an employee-owned business
- Ongoing training, development, and career progression opportunities
Full-time, permanent position based in Glasgow.
Operations Senior Business Support Administrator in Glasgow employer: Murray Recruitment
Murray Recruitment offers an exceptional work environment for the Operations Senior Business Support Administrator role in Glasgow, where employees are valued and supported in their professional growth. With a strong emphasis on employee development, competitive benefits including a performance-related bonus scheme, generous holiday allowance, and a company pension, team members enjoy a collaborative culture that prioritises work-life balance and job satisfaction. Joining this employee-owned business means being part of a dedicated team that thrives on delivering high-quality service while fostering a supportive atmosphere for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Senior Business Support Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their success. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Operations Senior Business Support Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Senior Business Support Administrator role. Highlight your relevant experience in administrative support and customer service, and don’t forget to mention any specific skills that match the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Be sure to mention your proactive nature and how you thrive in fast-paced environments, just like they’re looking for.
Showcase Your Tech Skills:Since the role requires proficiency in Microsoft Word and Excel, make sure to highlight your experience with these tools. If you’ve used any other relevant software, like IFS or PeopleHR, be sure to mention that too!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at Murray Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like coordinating engineer attendance and managing customer queries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires a proactive and organised individual, be ready to share examples of how you've successfully managed multiple priorities in the past. Think of specific situations where you juggled tasks effectively and delivered high-quality results.
✨Brush Up on Technical Knowledge
If you have experience in a field services or engineering environment, be prepared to discuss it. Highlight your familiarity with systems like IFS and any technical knowledge that could be relevant. This shows you can hit the ground running.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
