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For Companies At a Glance
- Tasks: Coordinate customer orders from sale to installation and ensure smooth operations.
- Company: Join a long-established, supportive team in South Lanarkshire.
- Benefits: Competitive salary, 28 days holiday, and a friendly office environment.
- Why this job: Be part of a stable team with no weekend or shift work.
- Qualifications: Experience in sales administration and strong organisational skills.
- Other info: Enjoy a collaborative atmosphere with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Murray Recruitment are recruiting a Sales & Service Administrator for our client based in South Lanarkshire.
Role Overview
This is a fantastic opportunity for a proactive and highly organised administrator to join a long-established and supportive team. The Sales & Service Administrator plays a vital role in coordinating the full lifecycle of customer orders from initial sale to installation and ongoing servicing. Working closely with Sales, Installation, and Service departments, the successful candidate will ensure smooth operations through accurate documentation, efficient scheduling, and excellent customer communication.
Key Responsibilities
- Sales Coordination & Administration
- Provide comprehensive administrative support to the Director and wider Sales team.
- Coordinate and process customer documentation including contracts and finance agreements.
- Ensure all paperwork is completed accurately and returned promptly before progressing orders.
- Process customer orders, raise invoices, and update internal systems with accurate records.
- Maintain document control, ensuring compliance and easy accessibility.
- Plan and schedule equipment installations in coordination with engineers and service teams.
- Prepare and issue RAMS (Risk Assessments and Method Statements) for installations and site work.
- Arrange stock and materials for installations, ensuring timely site delivery.
- Support the Service Department with scheduling of servicing and repairs.
- Liaise with customers to confirm booking dates, access requirements, and documentation needs.
Skills & Experience
- Previous experience in sales administration, order processing or sales coordination.
- Strong organisational skills with a keen eye for detail and effective document control.
- Excellent communication skills when dealing with customers, engineers and suppliers.
- A collaborative and team-oriented approach with the ability to multitask.
- Proficient IT skills, including experience with invoicing and order systems.
Offering
- Salary of £DOE
- Permanent, full-time position: Monday to Friday, 08:30 – 17:00 (30-minute lunch)
- 28 days holiday (including 2 fixed days: Christmas Day & 1st January; the rest are fully flexible)
- On-site role based in a friendly office environment
- Opportunity to join a long-standing and stable team with no weekend or shift work
Sales & Service Administrator in East Kilbride employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Service Administrator in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Sales & Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially how they handle customer orders and installations. This will help you show that you're not just another candidate, but someone who genuinely cares about their operations.
✨Tip Number 3
Practice your communication skills! As a Sales & Service Administrator, you'll need to liaise with customers and teams regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions thrown your way.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you're serious about joining our supportive team in South Lanarkshire.
We think you need these skills to ace Sales & Service Administrator in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales administration or order processing, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales & Service Administrator role. Mention your collaborative approach and how you can contribute to the team’s success.
Show Off Your IT Skills: Since proficiency in IT systems is key for this role, make sure to mention any relevant software or tools you’ve used in past positions. This will show us that you’re ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Murray Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales & Service Administrator role. Familiarise yourself with the key responsibilities like coordinating customer orders and supporting the sales team. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, be prepared to discuss specific examples from your past experiences. Think of times when you successfully managed multiple tasks or maintained accurate documentation. This will highlight your ability to handle the demands of the job.
✨Communicate Clearly and Confidently
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and confidently. During the interview, remember to listen actively and respond thoughtfully to questions, especially those related to customer interactions and teamwork.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the company culture, team dynamics, and how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
