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- Tasks: Support customers and the sales team by managing inquiries and processing orders.
- Company: Murray Recruitment, a supportive workplace in South Lanarkshire.
- Benefits: £28k salary, 25 days holiday, bank holidays, and a pension scheme.
- Other info: 12-month fixed-term contract with opportunities for growth.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Experience in customer service and strong IT skills in Microsoft Word and Excel.
The predicted salary is between 28000 - 28000 £ per year.
Murray Recruitment is seeking a Customer Service Administrator based in South Lanarkshire. This fixed-term role for 10-12 months involves providing essential support to customers and the sales team.
Responsibilities include:
- Managing inquiries
- Processing orders
- Resolving issues
Ideal candidates will have:
- Experience in customer service
- Strong IT skills using Microsoft Word and Excel
- A positive attitude
The position offers a salary of £28k per annum, along with 25 days holiday plus bank holidays and a company pension scheme.
Customer Service & Admin Specialist (12-Month FTC) in East Kilbride employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Specialist (12-Month FTC) in East Kilbride
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Practice your interview skills! Grab a mate and do some mock interviews. Focus on common questions for customer service roles and showcase your problem-solving abilities.
✨Tip Number 3
Tailor your approach! When you find a role that excites you, make sure to highlight your relevant experience and skills in conversations with recruiters. Show them why you're the perfect fit!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Customer Service & Admin Specialist (12-Month FTC) in East Kilbride
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Keep it friendly and professional – we love a positive attitude!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved customer issues in the past. We’re looking for candidates who can think on their feet and provide excellent support, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Murray Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled inquiries and resolved issues in the past. Think of specific examples that showcase your problem-solving skills and positive attitude.
✨Show Off Your IT Skills
Since strong IT skills are a must, make sure you’re comfortable discussing your experience with Microsoft Word and Excel. Prepare to talk about how you've used these tools in previous roles, perhaps by sharing a time when you streamlined a process or improved efficiency.
✨Research the Company
Take some time to learn about Murray Recruitment and their values. Understanding their approach to customer service will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you handle difficult customers or manage multiple tasks. Practising your responses can help you feel more confident and articulate during the interview.