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- Tasks: Support customers and the sales team by managing inquiries and processing orders.
- Company: Join a dynamic team at Murray Recruitment in South Lanarkshire.
- Benefits: Enjoy a competitive salary of £28k, 25 days holiday, and a positive work environment.
- Why this job: Make a difference by helping customers and resolving their issues every day.
- Qualifications: Experience in customer service and strong IT skills with Microsoft Word and Excel.
The predicted salary is between 28000 - 28000 £ per year.
Murray Recruitment is seeking a Customer Service Administrator based in South Lanarkshire. This fixed-term role for 10-12 months involves providing essential support to customers and the sales team.
Responsibilities include:
- Managing inquiries
- Processing orders
- Resolving issues
Ideal candidates will have:
- Experience in customer service
- Strong IT skills using Microsoft Word and Excel
- A positive attitude
The position offers a salary of £28k per annum, along with 25 days holiday.
Customer Service & Admin Specialist (12-Month FTC) employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Specialist (12-Month FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service field and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We want you to showcase your experience and positive attitude, so be ready to share examples of how you've handled inquiries and resolved issues.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Customer Service & Admin Specialist. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Customer Service & Admin Specialist (12-Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and IT skills. We want to see how you've managed inquiries and resolved issues in the past, so be specific about your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your positive attitude and explain why you're the perfect fit for this role. We love seeing genuine enthusiasm for the position.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and get straight to what makes you a great candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us during the process!
How to prepare for a job interview at Murray Recruitment
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled inquiries and resolved issues in the past. Think of specific examples that showcase your problem-solving skills and positive attitude.
✨Show Off Your IT Skills
Since strong IT skills are a must, make sure you’re comfortable with Microsoft Word and Excel. Prepare to talk about how you've used these tools in previous roles. Maybe even bring along a quick example of a spreadsheet or document you've created to demonstrate your proficiency.
✨Research the Company
Take some time to learn about Murray Recruitment and their values. Understanding their approach to customer service will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Practice Common Interview Questions
Anticipate common interview questions related to customer service and administration. Practise your responses, focusing on clarity and confidence. This will help you articulate your experience effectively and leave a great impression on the interviewers.