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- Tasks: Support daily operations of the service desk and manage service requests.
- Company: Leading recruitment agency with a focus on growth and support.
- Benefits: Competitive salary, holiday benefits, and a supportive work environment.
- Why this job: Join a fast-paced team and enhance your skills in a dynamic setting.
- Qualifications: Helpdesk experience and strong organisational skills.
- Other info: Opportunity for personal and professional growth in a collaborative atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
A leading recruitment agency is seeking a Service Desk Administrator for a client in Cumbernauld. This role involves supporting daily operations of the service desk, managing service requests, and adapting to a new CRM system, JobLogic.
The ideal candidate will possess helpdesk experience and strong organizational skills.
The position offers a competitive salary, holiday benefits, and a supportive work environment.
Service Desk Administrator: Fast-paced Support & Growth in Cumbernauld employer: Murray Recruitment
Contact Detail:
Murray Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Administrator: Fast-paced Support & Growth in Cumbernauld
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Desk Administrator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for service desk roles and practice your responses. We want you to shine when discussing your helpdesk experience and how you can adapt to new systems like JobLogic.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed service requests efficiently in the past. This will demonstrate that you're ready to handle the fast-paced environment they’re looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that perfect job!
We think you need these skills to ace Service Desk Administrator: Fast-paced Support & Growth in Cumbernauld
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your helpdesk experience and organisational skills. We want to see how your past roles have prepared you for the fast-paced environment of a service desk.
Showcase Your Adaptability: Since you'll be working with a new CRM system, it's important to demonstrate your ability to learn and adapt quickly. Share examples of how you've successfully navigated changes in previous jobs.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you're the right fit for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Murray Recruitment
✨Know Your Stuff
Make sure you brush up on your helpdesk experience and be ready to discuss specific scenarios where you've successfully managed service requests. Familiarise yourself with common issues that arise in a service desk environment, as well as the basics of CRM systems like JobLogic.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples that showcase how you've effectively prioritised tasks in a fast-paced environment. Think about times when you had to juggle multiple requests and how you ensured everything was handled efficiently.
✨Be Adaptable
The ability to adapt to new systems is crucial. Research JobLogic beforehand and be ready to discuss how you approach learning new software. Share any experiences where you quickly adapted to new tools or processes in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture and the support they provide for growth. This shows your interest in not just the role but also in how you can develop within the organisation. It’s a great way to demonstrate that you’re looking for a long-term fit.
