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For Companies At a Glance
- Tasks: Lead operations across multiple sites, ensuring efficiency and effective resource planning.
- Company: Join a fast-growing e-commerce business in North Lanarkshire.
- Benefits: Competitive salary, 29 days annual leave, and generous staff discounts.
- Why this job: Be a key player in driving operational success and growth.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Exciting career development opportunities in a dynamic environment.
The predicted salary is between 34000 - 51000 £ per year.
Murray Recruitment are recruiting an Operations Manager for our client based in North Lanarkshire. This is an exciting opportunity to join a fast-growing e-commerce business operating across multiple warehouse and outdoor distribution sites. The successful candidate will play a key role in developing operational efficiency, resource planning and communication across several busy operational areas.
Role Overview
This newly created role will oversee day-to-day operations across several sites, including indoor warehouse facilities, outdoor areas and an additional warehouse location nearby. Managing multiple supervisors and supporting a workforce of up to 50 employees during peak periods, the Operations Manager will focus on capacity planning, workforce scheduling and operational efficiency. The successful candidate will ensure resources are aligned with daily order volumes, inbound deliveries and courier deadlines, while implementing operational improvements that support continued business growth.
Key Responsibilities
- Lead operational planning across multiple sites, ensuring staffing levels align with daily order volumes and incoming deliveries.
- Develop and implement workforce planning and shift structures to support peak trading periods, seasonal demand and continued business growth.
- Coordinate activity across goods-in, picking, packing, dispatch and plant maintenance teams. Work closely with site supervisors to improve collaboration, communication and operational alignment across locations.
- Implement performance targets, productivity tracking and operational KPIs for warehouse teams. Manage capacity planning to support daily order volumes of approximately 6000 orders.
- Optimise storage and warehouse layout, including racking configuration and stock organisation to maximise space utilisation.
- Liaise with courier partners to ensure efficient collection schedules and explore opportunities to extend dispatch cut-off times.
- Act as a key problem solver across operations, resolving issues such as courier delays or operational disruptions.
- Oversee site standards, ensuring facilities remain organised, safe and operationally efficient. Manage relationships with waste management providers and ensure effective segregation of materials including plastic, wood and cardboard.
- Work with third-party suppliers supporting health and safety compliance.
- Ensure effective communication across all sites, keeping teams informed of operational plans and changes.
- Support senior leadership with operational planning and continuous improvement initiatives.
Skills & Experience
- Proven experience in operations management within a warehouse, logistics or e-commerce environment.
- Strong background in resource planning, workforce scheduling or capacity planning.
- Knowledge of warehouse processes including goods-in, pick, pack and dispatch.
- Experience implementing operational KPIs, productivity targets or performance tracking systems.
- Excellent problem-solving skills with the ability to react quickly to operational challenges.
- Strong communication and leadership skills with the ability to engage teams and drive change.
- Hands-on management style with a visible presence across operational areas.
- Experience working with courier providers, suppliers and external service partners.
- Knowledge of warehouse layout planning, storage optimisation or racking configuration is advantageous.
Offering
- Salary £40,000 – £45,000 per annum
- Monday – Friday, 40-hour working
- 29 days annual leave
- Generous staff discount across an extensive plant and garden product range
- Opportunity to join a fast-growing and ambitious online business
- Career development opportunities with potential progression within a growing organisation
Operations Manager in Kilsyth employer: Murray Recruitment Ltd
Contact Detail:
Murray Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Kilsyth
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their challenges and think about how your skills can help them improve efficiency. Show them you’re not just another candidate, but someone who’s genuinely interested in their success.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves tackling operational challenges, be ready to discuss real-life scenarios where you’ve successfully resolved issues. This will demonstrate your hands-on management style and ability to drive change.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Operations Manager in Kilsyth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management, resource planning, and any relevant e-commerce or warehouse experience. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've improved operational efficiency or managed teams in the past. We love a good story!
Show Off Your Problem-Solving Skills: In your application, don't forget to showcase your problem-solving abilities. Share instances where you've tackled operational challenges head-on. We’re all about finding solutions, so let us know how you can contribute!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this exciting opportunity!
How to prepare for a job interview at Murray Recruitment Ltd
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of operations management, especially in e-commerce and warehouse settings. Familiarise yourself with key processes like goods-in, picking, packing, and dispatch. This knowledge will help you speak confidently about how you can improve operational efficiency.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced in operations management and how you resolved them. Whether it was dealing with courier delays or optimising storage layouts, having concrete examples ready will demonstrate your ability to think on your feet and tackle issues head-on.
✨Highlight Your Leadership Style
As an Operations Manager, you'll be leading a team. Be ready to discuss your leadership approach and how you engage and motivate teams. Share experiences where you've successfully implemented changes or improved communication across multiple sites, as this aligns with the role's requirements.
✨Understand the Business Growth Goals
Research the company’s growth trajectory and their operational goals. Be prepared to discuss how your experience in resource planning and capacity management can support their ambitions. Showing that you understand their vision will set you apart as a candidate who is genuinely interested in contributing to their success.