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- Tasks: Learn to welcome customers, book services, and communicate effectively in a dynamic environment.
- Company: Join The Murray Group, a family-run business with innovative brands and big ambitions.
- Benefits: Enjoy hands-on training, mentorship, and opportunities for career progression after your apprenticeship.
- Other info: Training includes 20% study time, with a Monday to Friday schedule from 8.30am to 5.30pm.
- Why this job: Experience a varied role that values teamwork, communication, and a positive attitude in a supportive culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
The Murray Group is a family run business with big ambitions. We are proud to represent some of the most innovative brands on the market, who are leading the way in technology, style and practicality. Our colleagues are experts in their fields who provide our customers with professional, knowledgeable and personalized information, guidance and support at every step of your journey with us.
Upon successful completion of the apprenticeship, the candidate will become a valued member of the team, with opportunities to progress and develop within the company.
As an Apprentice Service Advisor you will learn everything you need to know to succeed in a fast paced service environment. Supported by experienced mentors your training will help you;
- Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company
- Book in vehicles for service or repair in a polite and professional manner
- Keep customers informed throughout the service/repair process
- Liaise with our workshops and internal teams
- Communicate technical information clearly and confidently
- Ensure all administration, documentation and communications are completed in an accurate and timely manner
No two days are the same – its a varied role where communication, teamwork and a positive attitude are key.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
The FOCUS Training Group are based at Marsh Mills, Plymouth.
Monday – Friday, 8.30am – 5.30pm.
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Apprentice Service Advisor employer: MURRAY (PLYMOUTH) LIMITED
Contact Detail:
MURRAY (PLYMOUTH) LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Service Advisor
✨Tip Number 1
Familiarise yourself with the brands and services offered by The Murray Group. Understanding their products will not only help you during the interview but also show your genuine interest in the company.
✨Tip Number 2
Practice your communication skills, as this role heavily relies on clear and confident interaction with customers and team members. Role-playing scenarios can be a great way to build your confidence.
✨Tip Number 3
Network with current or former employees of The Murray Group. They can provide valuable insights into the company culture and what it takes to succeed as an Apprentice Service Advisor.
✨Tip Number 4
Demonstrate your enthusiasm for learning and development during any interactions with the company. Highlighting your eagerness to grow within the role can set you apart from other candidates.
We think you need these skills to ace Apprentice Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Apprentice Service Advisor position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your enthusiasm for the role and the company. Mention why you want to work for The Murray Group and how you can contribute to their team.
Highlight Relevant Skills: Emphasise any previous customer service experience or teamwork skills in your CV. Use specific examples to demonstrate your ability to communicate effectively and work in a fast-paced environment.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at MURRAY (PLYMOUTH) LIMITED
✨Show Enthusiasm for the Role
Make sure to express your excitement about the Apprentice Service Advisor position. The Murray Group values a positive attitude, so demonstrating your eagerness to learn and grow within the company will leave a great impression.
✨Prepare for Common Questions
Anticipate questions related to customer service and teamwork, as these are crucial for the role. Think of examples from your past experiences where you successfully communicated or worked with others, even if it's from school or part-time jobs.
✨Research the Company
Familiarise yourself with The Murray Group and the brands they represent. Understanding their values and services will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Practice Clear Communication
Since the role involves conveying technical information clearly, practice explaining complex ideas in simple terms. This will not only help you during the interview but also prepare you for the communication aspects of the job.