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- Tasks: Process warranty claims and manage detailed documentation in a dynamic service environment.
- Company: Join the respected Murray Volkswagen team in Plymouth.
- Benefits: Enjoy flexible hours, 31 days holiday, and health benefits.
- Other info: Great opportunity for career growth in the motor trade.
- Why this job: Make an impact in a specialist role while working with a supportive team.
- Qualifications: Experience in warranty administration and strong attention to detail required.
The predicted salary is between 20000 - 25000 £ per year.
Location: Volkswagen, Plymouth
Part-Time | Flexible Hours 24 hours over 3-5 days
Are you an experienced motor trade administrator with a sharp eye for detail and a strong understanding of warranty processes? Looking for a part-time role where your technical knowledge and accuracy really count? At Murray Volkswagen we are looking for a Part-Time Warranty Administrator to support our busy Service Department.
This is a specialist, accuracy-driven role, ideal for someone with motor trade experience who enjoys working with systems, processes, and detailed documentation. You will play a key role in ensuring warranty claims are processed correctly and efficiently, supporting both our technicians and Aftersales Manager while protecting the dealership's financial performance.
What You’ll Get:
- Flexible part-time working over 3, 4 or 5 days
- 31 days holiday (pro rata)
- Health Cash Plan, Life Insurance, and Company Pension Scheme
- Bike to Work Scheme and Employee Assistance Programme
- A structured, specialist role within a professional Volkswagen service environment
- Support from an experienced management and technical team
What You’ll Be Doing:
- Processing manufacturer warranty claims in line with Volkswagen standards
- Accurately inputting and validating data across manufacturer and internal systems
- Managing warranty parts including retention, storage, tracking, and returns
- Preparing invoices, documentation, and audit-ready records
- Producing daily and periodic warranty reports for the Aftersales Manager
- Liaising closely with technicians, service advisors, and management to resolve queries
- Ensuring compliance with manufacturer warranty procedures at all times
What We’re Looking For:
- Proven experience in warranty administration within the motor trade is desirable
- Strong knowledge of manufacturer warranty processes
- Excellent attention to detail, numeracy, and confidence using dealer management systems
- A methodical, organised approach with the ability to manage detailed, repetitive tasks
- The ability to work independently and take ownership of your workload
- Clear communication skills and confidence working with technical teams
- Reliability, consistency, and pride in getting things right first time
If you’re a motor trade professional looking for a part-time, specialist warranty role within a respected Volkswagen dealership, we’d love to hear from you.
Warranty Administrator in Stonehouse employer: Murray Limited
Contact Detail:
Murray Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in Stonehouse
✨Tip Number 1
Before you even think about applying, make sure your LinkedIn profile is polished and up to date. We want to see your experience shine, especially in warranty administration and the motor trade. A strong online presence can really set you apart!
✨Tip Number 2
Networking is key! Reach out to former colleagues or industry contacts who might have insights into the role at Volkswagen. We all know someone who knows someone, so don’t be shy about asking for a referral or advice.
✨Tip Number 3
When you get that interview, come prepared with examples of how you've successfully managed warranty claims or tackled challenges in previous roles. We love hearing about your hands-on experience and how you’ve made a difference in your past positions.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Murray Volkswagen. Let’s get you that part-time role!
We think you need these skills to ace Warranty Administrator in Stonehouse
Some tips for your application 🫡
Get Your Details Right: Before you hit that apply button, make sure all your information is up to date. We want to see your relevant experience and skills shining through, so double-check everything is accurate and tailored to the Warranty Administrator role.
Show Off Your Experience: Highlight your motor trade experience and any previous warranty administration roles you've had. We’re looking for someone who knows their stuff, so don’t be shy about showcasing your technical knowledge and attention to detail!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Murray Limited
✨Know Your Warranty Processes
Make sure you brush up on your knowledge of warranty processes before the interview. Familiarise yourself with Volkswagen's specific standards and procedures, as this will show that you're serious about the role and understand what’s required.
✨Showcase Your Attention to Detail
Since this role requires a sharp eye for detail, prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring compliance with procedures, these stories will highlight your suitability for the position.
✨Be Ready to Discuss Systems and Processes
The job involves working with dealer management systems, so be prepared to discuss your experience with similar systems. If you’ve used specific software in the past, mention it and explain how it helped you manage tasks efficiently.
✨Communicate Clearly and Confidently
As you'll be liaising with technicians and management, practice clear communication. Think about how you can convey complex information simply and effectively. This will demonstrate your ability to work well within a team and resolve queries efficiently.