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- Tasks: Process warranty claims and manage detailed documentation in a dynamic service environment.
- Company: Join the respected Volkswagen dealership in Plymouth with a supportive team.
- Benefits: Enjoy flexible hours, 31 days holiday, health cash plan, and a bike to work scheme.
- Other info: Opportunity for professional growth in a structured and collaborative setting.
- Why this job: Perfect for motor trade enthusiasts wanting to make an impact in a specialist role.
- Qualifications: Experience in warranty administration and strong attention to detail required.
The predicted salary is between 12 - 15 £ per hour.
Location: Volkswagen, Plymouth
Part-Time | Flexible Hours 24 hours over 3-5 days
Are you an experienced motor trade administrator with a sharp eye for detail and a strong understanding of warranty processes? Looking for a part-time role where your technical knowledge and accuracy really count? At Murray Volkswagen we are looking for a Part-Time Warranty Administrator to support our busy Service Department. This is a specialist, accuracy-driven role, ideal for someone with motor trade experience who enjoys working with systems, processes, and detailed documentation.
Youll play a key role in ensuring warranty claims are processed correctly and efficiently, supporting both our technicians and Aftersales Manager while protecting the dealerships financial performance.
What Youll Get:
- Flexible part-time working over 3, 4 or 5 days
- 31 days holiday (pro rata)
- Health Cash Plan, Life Insurance, and Company Pension Scheme
- Bike to Work Scheme and Employee Assistance Programme
- A structured, specialist role within a professional Volkswagen service environment
- Support from an experienced management and technical team
What Youll Be Doing:
- Processing manufacturer warranty claims in line with Volkswagen standards
- Accurately inputting and validating data across manufacturer and internal systems
- Managing warranty parts including retention, storage, tracking, and returns
- Preparing invoices, documentation, and audit-ready records
- Producing daily and periodic warranty reports for the Aftersales Manager
- Liaising closely with technicians, service advisors, and management to resolve queries
- Ensuring compliance with manufacturer warranty procedures at all times
What Were Looking For:
- Proven experience in warranty administration within the motor trade is desirable
- Strong knowledge of manufacturer warranty processes
- Excellent attention to detail, numeracy, and confidence using dealer management systems
- A methodical, organised approach with the ability to manage detailed, repetitive tasks
- The ability to work independently and take ownership of your workload
- Clear communication skills and confidence working with technical teams
- Reliability, consistency, and pride in getting things right first time
If youre a motor trade professional looking for a part-time, specialist warranty role within a respected Volkswagen dealership, wed love to hear from you. Please send your CV and a short cover letter outlining your warranty experience and availability.
Warranty Administrator in Plymouth employer: Murray Limited
Contact Detail:
Murray Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Administrator in Plymouth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the motor trade and let them know you're on the lookout for a Warranty Administrator role. Sometimes, it's all about who you know, and a friendly nudge can lead to opportunities.
✨Tip Number 2
Prepare for those interviews! Brush up on your knowledge of warranty processes and be ready to discuss your experience in detail. We want you to showcase your skills and how they align with what Volkswagen is looking for.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Murray Volkswagen.
We think you need these skills to ace Warranty Administrator in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in warranty administration and the motor trade. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Warranty Administrator role. Share specific examples of your past work that demonstrate your attention to detail and understanding of warranty processes.
Show Off Your Technical Skills: Since this role involves working with dealer management systems, make sure to mention any relevant software or systems you’ve used before. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Murray Limited
✨Know Your Warranty Processes
Make sure you brush up on your knowledge of warranty processes before the interview. Familiarise yourself with Volkswagen's specific standards and procedures, as this will show that you're serious about the role and understand what’s required.
✨Showcase Your Attention to Detail
Since this role requires a sharp eye for detail, be prepared to discuss examples from your past work where your attention to detail made a difference. Bring up specific instances where you caught errors or improved processes, as this will highlight your suitability for the position.
✨Prepare for Technical Questions
Expect questions related to dealer management systems and warranty claims processing. Brush up on any technical jargon and be ready to explain how you've used these systems in previous roles. This will demonstrate your confidence and expertise in the field.
✨Communicate Clearly and Confidently
As you'll be liaising with technicians and management, practice clear communication. Think about how you can convey complex information simply and effectively. This will not only help you in the interview but also in the role itself.