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- Tasks: Coordinate the hire of plant equipment and ensure top-notch customer service.
- Company: Join Murphy, a leading plant hire service with a commitment to safety and efficiency.
- Benefits: Enjoy 27 days holiday, a bonus scheme, and a great pension plan.
- Why this job: Be part of a diverse team making a real impact in the plant hire industry.
- Qualifications: Experience in a hire desk role and good IT skills are preferred.
- Other info: Opportunities for professional development and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Murphy is recruiting for a Hire Coordinator to work with Murphy Plant at our soon to open, new depot in Inverness. Murphy Plant is committed to delivering a plant hire service that is simple, safe, efficient and reliable. We manage and maintain more than £100 million worth of innovative, best in-class plant, transport and specialist equipment and our work spans multiple sectors. Our inventory includes over 15,000 assets, ranging from small tools to piling rigs, alongside our award-winning vehicle fleet which includes one of the UK’s most comprehensive collections of crawler cranes.
You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved.
As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge!
A day in the life of a Murphy Hire Coordinator:
- Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires.
- Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value.
- Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when Murphy plant items become available.
- Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved.
- Provide high quality customer service in all communications with internal and external clients.
- Maintain accurate paper and computer-based records.
- Produce correspondence, documents and presentations to specification using a variety of media.
- Maintain established paper and computer-based filing systems.
- Conduct financial duties, for example, processing invoices or tracking costs.
- Work in accordance with established processes and provide feedback on their effectiveness.
- Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions.
- Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours.
- Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI.
Experience in a Hire Desk role would be desirable. Experience using Syrinx is preferred. Previous experience working in an office environment with some experience working in a customer facing role. Extensive experience working through telephone communications with a clear and concise phone manner. Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint. Previous experience in plant would be beneficial but not essential. Previous experience managing and processing invoices would be beneficial.
What’s in it for you?
- 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service.
- Discretionary annual bonus and annual salary review.
- Above market rate contributory pension scheme.
- Life assurance, health screening and enhanced sick pay.
- Enhanced maternity and paternity pay and a maternity returners bonus.
- Extra weeks holiday for all employees getting married and a wedding bonus.
- Subsidised canteen facilities in core locations.
- Dedicated and continued investment in your professional development.
- Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc.
About Murphy: Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m invested in environmentally friendly plant in 2024 there really is #MoretoMurphy.
If you are unable to apply via the usual process, please call Stephanie Fletcher on 07513 706 819 to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK.
Locations
Hire coordinator in Highland, Inverness employer: Murphy
Contact Detail:
Murphy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire coordinator in Highland, Inverness
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with Murphy employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching Murphy's values and recent projects. Show us how your skills align with our commitment to safety, quality, and customer service. Be ready to share examples from your past experiences!
✨Tip Number 3
Practice your phone manner! Since this role involves a lot of communication, make sure you can convey your ideas clearly and confidently over the phone. Consider doing mock calls with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're genuinely interested in joining the Murphy team.
We think you need these skills to ace Hire coordinator in Highland, Inverness
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Hire Coordinator role. We want to see how you can contribute to our mission of delivering a simple, safe, efficient, and reliable plant hire service.
Showcase Your Customer Service Skills: Since providing high-quality customer service is key for us, don’t forget to include examples of how you've excelled in customer-facing roles. Share specific instances where you’ve gone above and beyond to meet client needs.
Be Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications and how you can manage the logistical challenges of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining the Murphy team!
How to prepare for a job interview at Murphy
✨Know Your Stuff
Make sure you understand the role of a Hire Coordinator inside out. Familiarise yourself with Murphy Plant's equipment and services, especially their commitment to quality and reliability. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As this role involves liaising with various teams and clients, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer relationships or resolved issues in previous roles. A clear and concise phone manner is key!
✨Demonstrate Your Organisational Skills
The job requires managing logistics across multiple sites, so be ready to discuss how you stay organised. Bring up any tools or methods you use to keep track of tasks and deadlines, and be prepared to share specific examples of how you've handled similar responsibilities in the past.
✨Embrace Murphy's Values
Familiarise yourself with Murphy's core values: Safety, Leadership, Integrity, and Respect. Think about how you can reflect these values in your answers. Showing that you align with their culture will make a strong impression on the interviewers.