IT Business Analyst

Murphy is recruiting for an IT Business Analyst to work within the IT team either in the North West, Leeds, or London (3 days on site). Operating in the United Kingdom, Ireland, Canada, and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power, and natural resources. It is vital that we have robust support functions in place.

The ideal candidate will come with energy, significant business analyst experience, highly developed analytical skills, excellent organisational and documentary skills, good facilitation skills, and strong relationship building skills. If you're ready to make a significant and positive impact, and thrive in a collaborative One Family One Team One Murphy environment, we’d love to hear from you.

A day in the life of a Murphy Business Analyst:

• Engage with sponsors, subject matter experts, and stakeholders across the business to identify, analyse, prioritise, and document functional and non-functional requirements.
• Facilitate workshops, interviews, gap analysis, and process mapping sessions to define current/future-state processes and develop business cases.
• Review and analyse documentation, data, information, and change requests taking action and acting upon conclusions accordingly.
• Support those requesting new projects and improvements to develop summary requirement, objective, strategic alignment, and benefits information that help inform triage, signposting, business cases, and prioritisation.
• Translate business needs into clear, concise, and testable requirements or user stories and present these back to sponsors, subject matter experts, and stakeholders.
• Identify interdependencies, risks, and issues that may adversely impact delivery of IT projects and work plans.
• Work closely internally with architects, developers, and technical teams, and externally with third-party suppliers and vendors, to define solution options and assess feasibility.
• Ensure proposed solutions align with business objectives, technology standards, and organisational strategy.
• Support the delivery lifecycle by providing clarification of requirements, attending stand-ups, and reviewing deliverables.
• Analyse existing business processes to identify inefficiencies, risks, and opportunities for optimisation.
• Recommend technology-enabled improvements and contribute to continuous improvement initiatives.
• Assist in designing new workflows, data models, and system enhancements.
• Develop test cases and acceptance criteria aligned to requirements.
• Support system and user acceptance testing by coordinating sessions, validating functionality, and documenting defects.

Stakeholder Engagement & Change Management:

• Develop trusted and robust relationships with sponsors, subject matter experts, stakeholders, and IT staff ensuring alignment, transparency, and effective communication to maximise project delivery success.
• Prepare user guides, training materials, and communication packs for new system implementations or upgrades.
• Support change management activities to ensure smooth adoption of technology solutions and handover of services to Business as Usual.

Still interested? Does this sound like you?

• Degree in Information Systems, Computer Science, Business, or related discipline.
• BCS Business Analysis qualifications, or equivalent knowledge and experience in business analysis.
• Proven experience as a Business Analyst supporting the delivery of digital transformation.
• Excellent verbal and written communication skills, with demonstrable experience in documenting requirements, process mapping, writing user stories, benefits analysis, presenting, and facilitation.
• Flexible and adaptable with well-developed analytical, investigative, critical thinking, and problem-solving skills, underpinned by a keen eye for detail, a can-do attitude, and a determination to succeed.
• Able to work individually or engage and operate in collaboration with a broad range of professionals and stakeholders across the business, with well-developed listening, interpretation, influencing, and negotiating skills.
• Able to engage effectively with both technical and non-technical staff at all levels, internal and external to the business, in a way that is meaningful to them, and that builds trusted relationships and partnerships.
• A good understanding of change management and experience using the ADKAR model or similar.
• Strong understanding of product development, Agile and/or Waterfall methodologies along with business analysis tools (e.g., Azure DevOps, JIRA, Visio, BPM tools).
• Willing to travel to Murphy sites and offices as required to deliver projects and be part of the ongoing development.

What’s in it for you?

• 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year; holidays increase with length of service.
• Discretionary annual bonus and annual salary review.
• Above market rate contributory pension scheme.
• Life assurance, health screening, and enhanced sick pay.
• Enhanced maternity and paternity pay and a maternity returners bonus.
• Extra weeks holiday for all employees getting married and a wedding bonus.
• Subsidised canteen facilities in core locations.
• Dedicated and continued investment in your professional development.
• Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme, etc.

About Murphy:

Murphy is formally recognised as a sector-leading employer, Platinum Investors In People accredited, along with reported operating profit up 57% on the prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities, and ages. With a forward order book of £5.4bn and £23m invested in environmentally friendly plant in 2024, there really is #MoretoMurphy.

If you are unable to apply via the usual process, please call Lorna Rhodes on 07801 960464 to discuss in more detail. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK.