At a Glance
- Tasks: Support clients with trading solutions and enhance their experience on the MX.3 platform.
- Company: Join Murex, a global fintech leader in capital markets innovation.
- Benefits: Competitive salary, diverse team culture, and opportunities for professional growth.
- Other info: Work in vibrant cities like Paris or London with a focus on personal development.
- Why this job: Be part of a dynamic team tackling real-world challenges in finance.
- Qualifications: Engineering degree, client-facing skills, and knowledge of SQL or Unix.
The predicted salary is between 49500 - 60500 £ per year.
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3,400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.
Team & Context
The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. The Client Services EMEA Trading team is responsible for providing expertise to the client and supporting them on the MX.3 platform in the maintenance phase, new implementation and extension phases. The team is also coordinating with Trading product experts to raise client concerns, align on recommendations and share new areas of enhancement.
Your missions/What you'll do?
- The consultant provides support and delivery services to our clients on their expertise domain according to Murex standards (quality and effort).
- Provide support services to the clients: follow-up and solving of open cases.
- Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate in client workshops when needed.
- Manage defect correction and product enhancement.
- Conduct trainings, internal to Murex or to clients.
- Contribute to client assistance on-site.
- Start acting as Support Coordinator with guidance.
- Provide internal assistance to more senior profiles for demo/pre-sales preparation.
- Work on an internal product evolution stream.
Your profile/Who you are?
- Engineering degree or Master, first experience is appreciated.
- Financial Engineering knowledge is a plus.
- SQL and Unix knowledge.
- Python, C++ is a plus.
- Client-facing skills and fluent in English.
- Strong analysis skills.
- Ability to take initiatives and work autonomously.
- Good communication skills and interactions with others.
Summary
Location: Paris; London
Trading Client Consultant employer: Murex
Murex is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation thrives and employees are empowered to grow. With a strong focus on professional development, Murex offers extensive training opportunities and the chance to collaborate with a diverse team of experts in the heart of vibrant cities like Paris and London. Join us to be part of a global community that values your contributions and supports your career journey in the fast-paced fintech industry.
