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- Tasks: Support clients with trading solutions and enhance their experience on the MX.3 platform.
- Company: Join Murex, a global fintech leader in capital markets innovation.
- Benefits: Competitive salary, diverse team, and opportunities for professional growth.
- Other info: Work in vibrant Paris or London offices with a focus on personal development.
- Why this job: Be part of a dynamic team tackling real-world challenges in finance.
- Qualifications: Engineering degree, client-facing skills, and knowledge of SQL or Unix.
The predicted salary is between 40000 - 60000 £ per year.
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3,400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.
Team & Context
The client services team is firstly responsible for the smooth, timely and cost-effective implementation of our platform in the client’s environment. Following the client go-live, the client services team develops and implements an appropriate upgrade and support strategy. The client services EMEA Trading team is responsible for providing expertise to the client and supporting them on the MX.3 platform in the maintenance phase, new implementation and extension phases. The team is also coordinating with Trading product experts to raise client concerns, align on recommendations and share new areas of enhancement.
Main activities to be performed:
- Provide support services to the clients: follow-up and solving of open cases
- Contribute to the build phases of upgrade, migration or implementation projects as a stream member and participate in client workshops when needed
- Manage defect correction and product enhancement
- Conduct trainings, internal to Murex or to clients
- Contribute to client assistance on-site
- Start acting as Support Coordinator with guidance
- Provide internal assistance to more senior profiles for demo/pre-sales preparation
- Work on an internal product evolution stream
Qualifications:
- Engineering degree or Master, first experience is appreciated
- Financial Engineering knowledge is a plus
- SQL and Unix
- Python, C++ is a plus
- Client-facing skills and fluent in English
- Strong analysis skills
- Ability to take initiatives and work in autonomy
- Good communication skills and interactions with others
We are hiring for this role in both our Paris and London offices.
Client Services - Trading Consultant employer: Murex
Contact Detail:
Murex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services - Trading Consultant
✨Tip Number 1
Network like a pro! Reach out to current Murex employees on LinkedIn, join relevant groups, and attend industry events. This way, you can get insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Murex's products and services inside out. Show us that you’re not just another candidate; demonstrate your passion for fintech and how you can contribute to the team.
✨Tip Number 3
Practice your client-facing skills! Role-play common scenarios you might encounter as a Trading Consultant. We want to see how you handle challenges and communicate effectively with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Murex family.
We think you need these skills to ace Client Services - Trading Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Client Services - Trading Consultant role. Highlight any relevant experience in trading, risk management, or client support to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your background makes you a great fit for Murex. Don’t forget to mention your client-facing skills and any technical expertise.
Show Off Your Technical Skills: If you've got experience with SQL, Unix, or even Python and C++, make sure to showcase that in your application. We love candidates who can bring technical know-how to the table, especially in a trading environment!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensure it gets into the right hands. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Murex
✨Know Your Stuff
Make sure you brush up on your technical skills, especially SQL and Unix. Familiarise yourself with the Murex platform and its functionalities. Being able to discuss specific features or recent updates will show that you're genuinely interested and prepared.
✨Showcase Your Client-Facing Skills
Since this role involves a lot of client interaction, think of examples from your past experiences where you've successfully managed client relationships. Be ready to discuss how you handled challenges and ensured client satisfaction.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to defect correction or product enhancement. Think about how you would approach these situations and be ready to articulate your thought process.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.