Despatch Administrator (Temporary Maternity Cover)

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An Exciting Opportunity: Temporary Despatch Administrator (Maternity Cover)

A Little Bit About Us…. Muntons is a leading global supplier to the food and drinks industry, producing around 240,000 tonnes of malted products annually. We serve a wide range of customers, from global multinational drinks companies to regional food and beverage producers, as well as start-ups and small independent craft brewers across the world. Malt is the essential raw material for beer and malt whisky, and our malted ingredients are also key components in various food, drink, and baking applications.

This role comes at an exciting time for our business. We have recently invested over £13 million in our grain intake and maltings facility, which we believe is now one of the best in the industry. We are looking for a motivated candidate to help guide our team and maintain our high-quality standards as we continue to grow.

What You Will Be Doing:

In this role, you will be an integral part of the team supporting the efficient and accurate coordination of malt despatch operations. If you thrive in a fast-paced environment, have strong attention to detail, this could be the perfect role for you!

Main Responsibilities:

• Order Processing: Accurately process and coordinate malt despatch orders.
• Logistics Coordination: Work closely with transport providers to ensure timely deliveries.
• Documentation & Compliance: Maintain accurate records, including delivery notes and customs documentation.
• Communication: Liaise with internal teams, customers, and suppliers to ensure smooth despatch operations.
• System Management: Input and track shipments using internal systems, ensuring accuracy.

What We’re Looking For:

• Experience in a despatch, logistics, or administrative role.
• Strong attention to detail and ability to manage multiple tasks.
• Proficiency in Microsoft Office & logistics systems (SAP experience is a plus!).
• Excellent communication and organizational skills.
• Ability to work effectively in a fast-paced environment.

Key Behaviours and Competencies:

• Team Collaboration: Actively contributes to team working and cooperates with others, fostering a collaborative environment.
• Task Management: Ensures tasks and activities stay on track by promptly raising any issues or concerns.
• Problem Identification and Escalation: Identifies problems and opportunities and escalates them to the appropriate channels for resolution.
• Alignment with Company Values: Demonstrates adherence to the company's values and aligns actions and behaviours accordingly.
• Respectful and Welcoming: Promotes a welcoming environment, treating everyone equally, fairly, and with respect.
• Proactive and Positive Attitude: Exhibits a proactive, positive, and can-do attitude towards tasks and challenges.

What We Offer:

• Competitive Salary: A competitive salary reviewed annually.
• Performance Bonus: Company profit-based bonus to reward your contributions.
• Pension Contribution: Company pension contribution at 5%.
• Health Cash Plan: Access to a Health Cash Plan with Reward Scheme and Employee Assistance Programme.
• Life Assurance: Comprehensive life assurance cover for peace of mind.
• Employee Benefits: Access to My Staff Shop and free onsite car parking.

Maternity Cover Arrangements: This is a temporary maternity cover role and is likely to last approximately 12 months.

Why Muntons? At Muntons, we are committed to nurturing talent and providing opportunities for growth in a supportive, innovative environment. Our recent investments in our facilities reflect our dedication to quality and sustainability. Joining Muntons means being part of a forward-thinking company with a proud history and a bright future. If you’re looking for a role that challenges you and offers the chance to develop both personally and professionally, Muntons is the place for you.