Telesales Consultant in London

Job Description

Company Description

Welcome to Munro & Fox. We offer a fully outsourced sales division focused on Construction, and Real Estate. Specialising in propelling fit out & refurbishment businesses to new heights, we provide tailored strategies for sustainable growth and market presence.

Let's navigate the dynamic real estate landscape together.

Role Discription

This is a full-time hybrid role for an experienced Telesales Consultant working from London one day a week and at home for the rest. The New Business Development Manager will be responsible for lead generation, following up inbound leads and market knowledge.

1. Industry Knowledge

• Understanding of the construction, fit out, and workplace design sector
• Familiarity with terminology (e.g., fit out, refurbishment, workplace trends, sustainability)
• Awareness of key players: contractors, architects, designers, and end clients

2. Sales Skills & Experience

• Proven track record in telesales, ideally B2B
• Experience booking meetings with decision-makers (CEOs, FMs, property managers)
• Demonstrated ability to meet/exceed KPIs (calls, meetings, pipeline generation)

3. Market Research Capabilities

• Skilled in researching target companies, contacts, and industry trends
• Proficient in using CRM systems and LinkedIn for prospecting
• Able to identify and qualify leads based on project timelines, budgets, and fit

4. Communication Skills

• Excellent verbal communication: clear, confident, and persuasive
• Strong written skills for follow-up emails and LinkedIn outreach
• Ability to adapt tone for different audiences (from C-suite to project managers)

5. Relationship-Building

• Personable and professional approach—builds rapport quickly
• Persistent without being pushy; able to nurture long-term prospects
• Listens actively to understand client needs and pain points

6. Organisational & Tech Skills

• Highly organized; manages call lists, follow-ups, and data entry efficiently
• Comfortable with CRM tools, spreadsheets, and email automation
• Quick to learn new platforms and tools relevant to sales and research

7. Resilience & Drive

• Resilient to rejection; maintains motivation through setbacks
• Self-starter with a proactive attitude and strong work ethic
• Results-oriented, focused on achieving targets and contributing to business growth

8. Desirable Extras

• Previous experience in the design/build or property sector
• Network of relevant industry contacts (“black book”)
• Understanding of compliance and pre-qualification requirements (e.g., Constructionline Gold)
• Would you like a job description template or interview questions tailored to this role?