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- Tasks: Manage underwriting and claims processes while ensuring smooth team operations.
- Company: Join Munich Re, a leader in protection and reinsurance.
- Benefits: Competitive salary, bonus, 25 days leave, private medical insurance, and pension contributions.
- Other info: Opportunities for personal growth and a supportive work environment.
- Why this job: Be part of a dynamic team making impactful decisions in the insurance industry.
- Qualifications: 5 GCSEs including Maths and English; business administration apprenticeship preferred.
The predicted salary is between 30000 - 40000 £ per year.
Application Closing Date: 17th April 2026
About UK Life Branch Office in Munich, part of Munich Re’s Life 1 division. UK & Ireland Life focuses on protection, longevity, and reinsurance structuring.
About the role:
The Underwriting & Claims Administrator proactively manages administrative duties within the team, focusing on client referrals, process documentation, and smooth team operations.
Key Responsibilities:
- Proactively manage Underwriting, Claims, and Group Risk mailboxes to ensure referrals are checked for completeness, set up, and allocated, within agreed Service Level Agreements (SLAs).
- Produce quarterly operational dashboards for the department and client-specific reporting.
- Prepare and compile documentation required for internal and client audits.
- Collaborate with Technical Accounts to resolve discrepancies between clients’ claim requests and in-force data.
- Oversee CMO trackers, ensuring invoice accuracy relative to claims referred to individual CMOs and tracking against annual budgets.
- Use Coupa system for creating annual CMO invoicing and provide invoicing processing support for the wider Protection division.
- Maintain SharePoint site access and permissions, ensuring appropriate controls.
- Perform annual reviews of file storage systems for optimisation and tidiness.
- Manage team meeting coordination, including agenda preparation and minute-taking.
Competencies:
- Business Acumen (we think big) – understand the business’s ambition, your team’s commitments, and how your role contributes to this.
- Plans and aligns (we lead the ‘we’) – plan and prioritise work to meet deadlines and long‑term commitments, collaborating with others and encouraging diversity of thought.
- Action oriented (we grow with our clients) – take on new tasks, opportunities, and challenges with a keen interest and a desire to improve efficiencies and effectiveness.
- Self‑development (we care and dare) – pursue formal and informal development opportunities to grow and be challenged.
- Communicating effectively (we are clear and authentic) – listen openly, seek feedback, consider the best communication methods, and ask for support when unsure.
Key Skills & Experience:
- Strong organisational skills to meet deadlines and manage expectations of internal and external stakeholders.
- Ability to challenge the status quo and identify process improvements.
- Computer literate with excellent working knowledge of Excel, Word, and PowerPoint.
- Methodical mindset.
Desired Qualifications and Educational Background:
- 5 GCSEs Grade A‑C, including Maths and English.
- Business Administration apprenticeship desired.
Regulatory & Conduct Requirements:
Ensuring compliance with Munich Re’s Code of Conduct and the FCA Conduct Rules.
Benefits:
Great compensation package, on‑target bonus, 25 days annual leave with the option to purchase more, private medical insurance, and contributors’ pension of 10%. Full‑time 6‑month family leave available. All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to our Talent Acquisition contact.
Underwriting & Claims Administrator- 12 months FTC in London employer: Munich Re
Contact Detail:
Munich Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting & Claims Administrator- 12 months FTC in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. Practise common interview questions and think of examples that showcase your organisational skills and ability to improve processes.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Munich Re.
We think you need these skills to ace Underwriting & Claims Administrator- 12 months FTC in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Underwriting & Claims Administrator role. Highlight your organisational skills and any relevant experience in managing administrative tasks, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific examples of how you've tackled challenges or improved processes in previous roles, showing us your action-oriented mindset.
Showcase Your Tech Skills: Since we use systems like Coupa and SharePoint, it's important to mention your proficiency with these tools or similar software. If you have experience with Excel, Word, and PowerPoint, make sure to highlight that too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Munich Re
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of the Underwriting & Claims Administrator role. Familiarise yourself with key tasks like managing mailboxes, producing operational dashboards, and collaborating with Technical Accounts. This will help you demonstrate your knowledge and show how you can contribute to the team.
✨Show Off Your Organisational Skills
Since strong organisational skills are crucial for this position, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritised work and met deadlines, as this will highlight your ability to handle the demands of the role.
✨Be Ready to Discuss Process Improvements
The company values candidates who can challenge the status quo. Think about times when you've identified inefficiencies in processes and how you proposed improvements. Sharing these insights during the interview will showcase your proactive mindset and align with their focus on continuous improvement.
✨Communicate Clearly and Authentically
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, listen actively and engage with the interviewer by asking questions. This not only shows your interest but also demonstrates your ability to communicate effectively, which is essential for collaboration within the team.