Process Manager Physical Security - General in London

The Munich Re Global Real Estate and Services division sets the direction for the management of all aspects of corporate real estate and employee services across the regions for Munich Re offices. Global Corporate Security is responsible for the protection of employees, sites and assets worldwide. The department works closely with integrated risk management, the business units and the regional organizations of Real Estate and Services to develop and implement risk-based measures and procedures and monitor their effectiveness.

Your Tasks

• Monitoring and ensuring compliance with physical risk and security standards.
• Conducting risk assessments and security surveys in accordance with Munich Re standards and local regulatory requirements.
• Apply standardized methods for assessing risks and measures to ensure effectiveness and efficiency.
• Oversee reception and visitor access management.
• Management of access authorizations and access cards in accordance with internal regulations.
• Monitoring, handling and documentation of incidents which fall under the corporate security mandate with the support of external service providers.
• Support for projects to ensure appropriate security measures are planned and implemented.
• Monitor the functionality of security technology and initiate renewal and maintenance as required.
• Support the implementation of new technology as part of the strategic agenda of real estate and services globally.
• Develop and maintain a comprehensive data management system for corporate security.
• Manage and optimize security platform data (alerting, intelligence, access control, physical security tools).
• Administer and maintain access control systems, conduct security audits, and document incidents.
• Train employees on access control systems and security best practices.
• Assisting with the management of surveillance cameras (CCTV) and lock management in accordance with internal regulations and in coordination with the local data protection office.
• Selecting, steering and coordinating third-party vendors for Munich Re locations.
• Budget and performance management of partners.
• Development of strong formal relationships with our external partners to ensure consistency, mutual respect and target management.
• Optimization of workflows and streamlining of processes.
• Collaborating across the security team and with other real estate and services functions to ensure information exchange, continuous evaluation and development of protection concepts.
• Contribute to a strong team culture and the transformation into a global function.

Your Profile

• Proven experience in corporate physical security, preferably in a global environment.
• A completed undergraduate degree in security management or other related fields is required, preferably a postgraduate degree.
• Relevant certifications in risk management and crisis management are a strong asset.
• Basic knowledge of security technologies for access control and CCTV monitoring.
• Ability to work efficiently in both a team environment and independently or under limited supervision.
• Project management and problem‑solving skills.
• Strong communication and interpersonal abilities to work with diverse stakeholders.
• Independent and structured working approach with an approachable mindset.
• Willingness to learn and high intrinsic motivation for personal development.
• Strong communication skills with external and internal contacts.
• Good knowledge of MS Office.
• Business fluent English, both written and spoken; German and Spanish an advantage.

You will be rewarded with a great compensation package, on target bonus, 25 days annual leave with the option to purchase more along with private medical insurance and employers' contributory pension of 10%. We are one of the few employers to offer fully paid 6 months family leave for times when you need it the most.