Engineer Surveyor (customer specific Central London)

About us

HSB (UK and Ireland) is a leading specialist provider of engineering, technology and structural warranty insurance solutions, plant and equipment inspection services, and engineering-based risk management activities in the UK and Ireland. HSB consists of the parent company HSB Engineering Insurance Limited (HSBEIL) together with its two UK subsidiaries, HSB Engineering Inspection Services Limited (HSBEISL); and a regulated MGA, MD Insurance Services Limited (MDIS), which trades as Premier Guarantee or LABC Warranty. Collectively HSB is the UK and Ireland's only group of companies solely focused on providing specialist engineering and technology insurance solutions and risk-focused inspection services and assessments to its customers.

Job Details

Location: Field based - London

Division: Engineering

Reporting to: Regional Manager

Salary: £49,000 including London Allowance

Job Purpose

Engineer Surveyors play a vital role in keeping the UK industry safe, compliant, and operating at their best. In this exciting field-based role, you will apply your technical expertise to complete thorough examinations and inspections on lifting and pressure equipment. The role of the Dedicated Engineer Surveyor - Central London is an exciting and rare opportunity which will be focused upon the provision of inspection services to a large and prestigious client based within the heart of the capital city via a walking route.

To be effective in your role, you will be able to offer flexibility to the client's needs and to HSB to ensure effective management of the contract. You will ideally live within greater London or within a short commuting distance of Central London within up to one hour.

For the successful candidate, full training, mentorship and development support will be provided to equip you with the exceptional customer care and engineering skills which are vital for the provision of our inspection services to our clients.

The type of equipment that our Central London Dedicated Engineer Surveyors inspect and the locations can vary, but if you have experience with the inspection, maintenance or installation of any of the following types of equipment, it would be good to hear from you:

• Passenger / Goods lifts
• Building Maintenance Units
• Building plant room equipment, including refrigerant / minor pressure systems
• General miscellaneous lifting equipment

Key Responsibilities

At HSB, our clients are central to everything we do, and delivering exceptional customer service begins with you - our Engineer Surveyors. We ensure you are fully trained, supported, and equipped to provide high-quality inspection services that help safeguard our clients and keep their operations running safely.

Responsibilities of the Central London Dedicated Engineer Surveyor include but are not limited to:

• Your primary task as an Engineer Surveyor is to use your engineering knowledge, judgement and attention to detail to examine lifting and pressure equipment to keep your client and members of the public safe.
• With each examination, you will be required to produce reports for your client which they will use to comply with relevant regulations.
• You will have an underpinning technical support network and resources to ensure that you feel confident and empowered to make the correct and objective decisions during thorough examinations of clients equipment.
• Responsibility for the planning and scheduling of your own work and managing your own diary around the needs of the client. Therefore, it is essential that you plan all work-related activities in an effective, timely and efficient manner, with an accurate account of all time involved being recorded.
• Good planning of your work and effective management will assist you in meeting defined operational performance metrics.
• You will provide, develop and maintain excellent customer service to foster client relationships and ensure standards are met consistently.
• As our client operates locations in busy environments, inspections often require planning and preparation by the customer to facilitate your visit, timely and clear communication on your visits and requirements with the customers is essential. On occasions, this may also involve communication with third party contractors employed by the customer.
• At HSB, the safety of our Engineer Surveyors and Clients is our top priority, therefore you will be required to work in accordance with our RAMS, company procedures and client specific procedures to ensure that the highest standards are upheld and maintained at all times.
• Provide training for other Engineer Surveyors as required, sharing knowledge and experiences.
• Maintain an awareness of developments in technical standards and legislation affecting the appropriate discipline and support change as required (suitable and sufficient levels of CPD to maintain profession competency).
• Actively promote HSB Services in your interactions with clients.
• As a Central London Engineer Surveyor, there is no fixed place of work, and you are required to attend the premises of the Company's clients to execute your duties, which may involve work during unsociable hours.

Skills & Experience

• A minimum of 3 years of suitable experience in a related Engineering field.
• Previous experience of the practical application and understanding of regulations such as LOLER 1998, PSSR 2000, PUWER 1998.
• An understanding of the application of British and ISO standards.
• Ability to communicate clearly at all levels.
• Able to work unsupervised and under your own initiative.
• Experienced at work planning & time management.
• Good IT skills and able to operate Microsoft and Apple packages.

Key Competencies

• Managing client relationships.
• Responsibility for your own safety & that of others.
• Results orientated delivering measurable performance.
• Accepting change and taking initiative.
• Prioritizing and bringing about decisions.
• Proficient knowledge of MS Office and Apple products.
• Reasonable commercial acumen to rationalise decision making in work planning.

Qualifications and Educational Requirements

• Level 4 Engineering qualification such as a HNC or equivalent in a suitable Engineering or related STEM subject is desirable.
• Level 3 Engineering qualifications such as an NVQ Level 3 and proven practical experience within a related engineering discipline will be considered depending upon experience.

Personal Attributes

• Flexibility to the role and a willingness to travel / work away from home as per operational requirements.
• Self‐motivated / driven.
• Organised.
• Confident.
• Customer focused.
• Holder of a full UK Driving licence or suitable international one with no more than 6 points.
• Flexible approach.
• Excellent communicator.

Due to client requirements, participation in an Enhanced DBS Check and vetting to Level 2 NPPV will be required by the successful candidate.

Benefits

• Industry leading Salary and Annual salary review.
• 25 days Annual Leave + Bank Holidays + 2 Well‐being days each year.
• Ability to buy or sell leave.
• Up to 13% Pension contribution (9% non‐contributory plus up to 4% matching contribution).
• Eligibility for an Annual Bonus up to 15% (dependent on Group performance).
• Private Medical & Dental (options to add family members at discounted rates).
• Life Assurance of six times salary.
• Wellbeing and Development Scheme + EAP + Health Assessments (subject to scheme eligibility).
• Study & Continuing Professional Development Support.
• Travel allowance as applicable.
• Access to Salary Sacrifice Car scheme.
• Access to a range of discounted benefits such as critical illness cover and mortgage advisory services.
• Up to £4000 London Weighting allowance dependant on home location.

Diversity, Equity & Inclusion

At HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi‐dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.

All candidates in consideration for any role can request a reasonable adjustment at any point in our recruitment process. You can request an adjustment by speaking to your Talent Acquisition contact.